About this role
Responsibilities:
- Perform activities related to Risk & Control Framework such as control monitoring, review and testing;
- Manage Internal Events across Operations teams including escalation, root cause identification, business impact analysis and define/address action plans to avoid recurrencies;
- Register the Internal Events, Issues and Actions into Helios System and prepare the Closure Packs once steps are completed;
- Act as Third Party Engagement Management performing the oversight of the Operations Engagements in OneTPM system;
- Gather Metrics & Indicators from Operations teams, compile the data to be presented in the Local and Regional Forums (BCC and others);
- Business Management supporting FRP Process with the bottom-up and work force plan;
- Reconciliation production, breaks reporting, investigation and resolution monitoring, and monthly substantiation.
Expected Skills:
- English – Advanced Level;
- Office Package – (Excel Advanced Level);
- Power BI;
- Programming (SQL, Pyhton, Access)
- Analytical thinking;
- Well Organized;
- Good communication skills;
- Teamwork Ability.