Host

Republic ChophouseGreen Bay, WisconsinOn-siteFull-timeListed 1 week ago

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About this role

Host 
We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities:
• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Alert service staff of any reservation notes such as a celebration, food allergy, etc.
• Assist in bussing and cleaning of glassware during downtime
• Help all guests with any current or upcoming reservation needs
• Answer the phone in compliance to Republic Chophouse Handbook

Qualifications:
• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)
• Exceptional grooming habits
• Able to work in a standing position for long periods of time

Complete our short application today!