Relief Worker

Job Posting (Internal/External)

Relief Worker

Salary: $27.20 per hour

Hours: On call (up to 8-hour shifts: 8:30am-4:40pm M-F,)

Start date: Immediately

Bargaining unit position

ABOUT THE STOP:

The Stop Community Food Centre is a leading-edge and nationally respected non-profit organization that has been providing innovative programs and advocacy to address problems of hunger and inequality for over 40 years ( www.thestop.org ). The Stop’s mission is to increase access to healthy food in a manner that maintains dignity, builds health and community and challenges inequality.

The Opportunity : The purpose of the Relief Worker position is to assist, on a casual basis with the operation of the Drop-in, Food Bank and other programs in the event of staff absence. This position works with a team of other Stop staff and program volunteers.

Responsibilities:

- Work with drop-in and/or food bank / kitchen staff / café / GFM/ administration/urban agriculture/community kitchens/ advocacy to fulfill required duties and aid in the smooth operation of daily programming while, providing a safe, inclusive and welcoming environment for participants.

- Assist in the maintenance of daily records, program logs, inventory checks, cleaning, organization, etc.

- Assist with food and space preparations for breakfast and lunch services (prepare coffee, any necessary food preparation, etc.)

- Assist staff with intake at food bank front desk, giving out numbers, filing and other administrative tasks

- Assist in receiving deliveries and ensuring items are stored in an appropriate manner

- Ensure programming reflects The Stop’s policies and procedures (e.g. Healthy Food Philosophy and respect policies)

- Assist with providing directions as needed to volunteer

- Assist staff with conflict resolution and crisis intervention as requested

- Support program participants by providing necessary referrals to community resources and assisting with questions and concerns as they arise.

- Provide polite and responsive customer service; ensure that service delivery is guided by the Stop’s policies and procedures (ie. Anti-Discrimination/Anti-Harassment) and reflects the mission, vision and values of the organization.

- Other duties as required while on shift

All Shifts:

Provide polite and responsive customer service; ensure that service delivery is guided by the Stop’s policies and procedures (ie. Anti-Discrimination/Anti-Harassment) and reflects the mission, vision and values of the organization.

Qualifications :

- 1 year experience working or volunteering in a social service environment or equivalent experience

- Self-motivated and able to work constructively as a member of a team.

- Excellent interpersonal, time management and communication skills.

- Knowledge of social services and community resources

- Experience with customer service and demonstrated ability to work within a diverse community.

- Ability to lift up to 50 pounds, work in a fast-paced environment and be on your feet for several hours a day