Retail Sales Associate

Job Title: Retail Sales Associate

Location: 11601 Bonita Beach Road Southeast, Bonita Springs, FL 34135

Employment Type: Full-Time / Hourly

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Goodwill Southwest Florida is seeking a customer-focused Retail Sales Associate to join our team and help create a welcoming shopping and donation experience for our community. The ideal candidate is friendly, dependable, and adaptable, with strong communication skills and a willingness to assist wherever needed. This role includes helping customers on the sales floor , operating registers and processing transactions , and being cross - trained to support backdoor donation operations to ensure an efficient and positive experience for customers and donors alike.

Key Responsibilities:

- Deliver excellent customer service by greeting customers, assisting shoppers on the floor, and creating a welcoming store environment.

- Operate cash registers accurately and efficiently while processing customer purchases.

- Maintain store cleanliness, organization, and merchandising presentation standards.

- Cross - train to support backdoor operations and safely handle incoming donations as needed.

Qualifications:

- High school diploma or equivalent preferred.

- Retail experience preferred.

- Experience handling cash , and utilizing cash registers , credit card machines , and POS systems preferred.

- Able to follow pricing guidelines established in the pricing guide.

- Knowledge of basic math skills.

- Ability to stoop, reach, twist, lift, push, pull and move items ; lift and carry a minimum of 40 pounds .

- Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate .

Why Goodwill?

- Mission-driven nonprofit organization

- Collaborative leadership team

- Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

- Medical, dental, vision insurance

- 403(b) retirement plan

- Paid time off (PTO) and paid holidays

- Employee Assistance Program

- Employee discounts

- Tuition reimbursement