About this role
Monday- Friday 8:30 am - 5 pm
$17.00
Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Analyze customer needs and recommend appropriate solutions or products
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to resolve complex customer issues
- Follow up with customers to ensure their satisfaction and resolve any outstanding matters
Qualifications:
- Previous experience in a customer service role required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software applications
- Ability to work well in a team environment and collaborate effectively with others
- Strong organizational skills and ability to prioritize tasks effectively
***Must meet background criteria
High School Diploma or GED
Compensation / Pay Rate (Up to): $17.00