About this role
Why Messer?
Messer is the worlds largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.
The true strength of Messer is our people—at every level and in every role.
Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.
Messer stands apart because we put what matters first, and you matter.
Principal Responsibilities:
Planning and Organizing
Identifies, develops and drives scheduling and service best practice initiatives inside the National Scheduling Center and with the other function of Supply Chain Planning and the Regional Sales organization.
Ensures compliance with standard distribution procedures.
Works with Distribution KPIs and other scorecards to maximize continuous improvement efforts in reducing cost to serve at an agreed minimum service level.
Assist the Director of National Scheduling Center in strategic resource planning, and motivates their direct team members to meet or exceed business KPIs and targets
Collaborates with all Supply functions, Sales, HSEQ and field locations to regularly evaluate the most efficient way to schedule and dispatch the distribution resources within each merchant region
Coordinate with field locations and distribution planners to fulfill Take-or-Pay obligations
Coordinate with the field locations and distribution planners to execute outage plans and competitive product clearances
Manage tactical communication and execution with Regional Sales and customers to ensure continuous customer supply
Ensure product quality adherence and support Central quality on during any quality deviation
Collaborate cross functionally to support customer supply plans for future growth or new customers; including but not limited to tank sizing, resource requirements, quality, etc.
Day-to-Day Operations
Manages emergency or upset conditions with plants or customers for their regional merchant team
Distributes daily workload and maintains shift schedules of direct team members
Serve as first line management escalation point to resolve customer or field distribution related issues
Collaborates with logistics and regional management using proprietary software, monitors all internal and external levels of service, capacity, and key performance indicators (KPIs) used in the measurement of customer satisfaction
Works closely with key-account customers, central transport, sales, product management, and process operations to collaborate regularly on a range of customer priorities, implications and initiatives.
People Management
Responsible for all managerial aspects and personnel administration for their Distribution Planning Team
Involved in recruiting and orientation for vacant positions
Trains develops, motivates and guides all distribution planners in the use of all systems and tools
Identifies training requirements for distribution planners
Provides quarterly feedback to distribution planners via scorecard
Inspires Messer behavioral competencies, and customer ownership within distribution planners
Cascades own goals and works with distribution planners in creating their development plan via the PMP process.
Drives performance via various performance management tools, PMP, coaching/counselling, PIP, scorecard, KPIs, etc.
Additional Accountabilities
Maintain safety standards; support Opex targets
Increased level of customer and employee satisfaction
Continuous process improvement and implementation of best operating practices
Demonstration of ACTS competencies
Optimal use of technology and systems
Change management effectiveness
Development of staff
Ability to manage other project-oriented activities, for example, tube trailer scheduling, etc.
Perform other duties as assigned.
Required Skills:
3-5 years of GOLD/Midas experience and Digital Deliver proficiency required
Expert User of essential National Scheduling Center tools
Demonstrated skills in project/initiative management
Strong analytical skills, math aptitude necessary and communication skills needed
Strong mentoring and training skills
Demonstrated capability to lead formulation and execution of improvement initiatives
Six Sigma Green Belt/Black Belt skills are a plus
Minimum of 2-3 years of demonstrated leadership, forging good working relationships with team members and other functional areas as well as proven track record in managing change
Availability to work flexible schedule (one weekend every six weeks is required)
Basic Qualifications:
Bachelors degree in business, logistics, or supply chain managements
At least 5-7 years experience in dispatch, scheduling, or transportation/logistics
About Messer:
Messers safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.
We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.
If you need assistance with the application or would like to request accommodation, call (877) 243-1030.