About this role
Sunshine Terrace Foundation is seeking a part time Receptionist . Do you want a relatively low stress part time job where you can uplift others and be a member of a team that cares for wonderful patients and residents? If you think those things would bring you fulfillment then this is the position for you.
Job Summary : The receptionist provides customer support to residents & families, and assists in office operations at the Sunshine Terrace Skilled Nursing Facility.
Essential Duties, Responsibilities, & Requirements include the following. Other duties may be assigned to meet business needs.
- Greets guests, families, and visitors
- Answers and directs phone calls
- Assembles information packets about the facility and services provided
- Sorts mail
- Assists with correspondence
- Supports administrative projects
- Maintains balance of resident trust funds
- Upholds patient and company confidentiality at all times
- Follows all organizational policy and procedures at all times
- Requires excellent interpersonal communication skills
- Requires basic experience with Word, Excel, Outlook, etc.
- Previous receptionist experience preferred
Marginal Requirements
- Schedules care conferences with residents and families
- Provides tours of the facility to prospective residents and families on a back up basis
- Performs various other duties
Schedule
- Typically works three four hour shifts per work week.
- Rotating Weekend hours are required.
- Rotating holiday coverage is required.
Education
- Position requires high school diploma or equivalent
Experience
- This position requires a minimum of six months previous customer service experience.
Language Skills
- Ability to read and speak English with people over the phone and in person. Ability to write routine correspondence.