HR Generalist

Compensation Range
$41.00 - $52.00 Hourly Rate

Job Description Summary:
Facilitates employee lifecycle activities and responds to basic management and employee inquiries/requests

Job Description:

Position Responsibilities and Duties:

- Support core processes of the Talent First service delivery model and provide high-quality, high-touch assistance to all colleagues ensuring customer satisfaction, expertise, confidentiality, and timeliness
- Evaluate and analyze employee requests/concerns, quickly interpret situation, determine appropriate resolution and/or escalation, and communicate resolution or escalation to customer, and track situation status to ensure completion and customer satisfaction
- Maintain, update, and produce information stored in HCM and related databases.
- Provide employee and organization data reports as needed using various report writing tools
- Maintain employee records, per employment law and Company’s retention policy
- Assist managers and employees in quickly finding answers to their questions via self-service
- Assist in delivering and continuously optimizing workforce management systems, processes, and procedures supporting employment life cycle
- Meet professional obligations through efficient work habits such as accountability for work schedules and meeting deadlines in an effective and timely manner
- Provide support to teammates, COEs, and Talent First team members in pursuit of Talent First goals and priorities
- Collaborate with Talent Acquisitions and Solutions team to meet new hire deadlines and coordination nationwide
- Facilitate monthly new hire orientations that introduce Company’s culture, review necessary information, and provide resources that will support employees to integrate and function at full capacity
- Assist with completion of new hire processes, maintain onboarding documents in HCM and other required systems, initiate pre-boarding process including I-9 completion, drug and alcohol testing, and background screening, and facilitate all new hire access and equipment requests ensuring appropriate and timely access is provided
- Work directly with leadership to facilitate voluntary termination process as needed (such as final time entry, prepare and distribute separation paperwork, Payroll notification, final check procurement, etc.)
- Work with Solution’s team HR Managers as needed
- Work with Business Technology to facilitate all system and application deactivation for leave of absences and terminations in a consistent and timely manner
- Facilitate and process compensation and job changes (such as promotions, compensation increases, one-time payments, title changes, transfers, etc.) through HCM system and ensure accuracy of information, required documents, process approvals; and communicate certain changes with HR COE and Payroll groups, as required
- Assist administration of Company’s Preferred Drivers and MVR monitoring program
- Complete reverifications of I-9 work authorization
- Facilitate communications as requested
- Participate and provide support for craft events, as requested
- Assist administration of project specific Client Mandates
- Support Benefits team with general employee inquiries, guidance, and LOA support, as requested
- Assist with record archiving, as needed
- Facilitate mass craft communications and surveys, as requested
- Support team with data reconciliation regarding all employee changes (such as transfers, hires,  terminations, etc.)
- Answer general employee and manager questions regarding employment policies and benefits
- Monitor vacation and sick time balances in Workday and share information with management, as requested
- Assist with Preferred Driver, DOT Driver, and Return-to-Work screening and program administration
- Assist Employee Relations Managers with ADA accommodation evaluation and documentation, as requested
- Assist management with development check-in process including reporting information
- Assist with management of craft assets and facilitate issue resolution, as needed
- Manage weekly and interim check distribution process
- Collect and document  business requirements for project and process improvement/automation efforts
- Visit job sites and offices, as needed
- Complete other responsibilities as assigned

Minimum Skills or Experience Requirements:

- Bachelor’s Degree or technical degree in Human Resources, Psychology, Communications, or other related field preferred; or combination of related training and two (2) years of HR-related work experience
- PHR, SHRM-CP or SHRM-SCP certification preferred
- Working knowledge of Human Resources best practices pertaining to policies and procedures and familiarity of full employee lifecycle
- Basic knowledge of federal, state, and local employment laws (including FLSA, FEHA, and ADA)
- Demonstrated drive to continuously educate self on new employment laws
- Experience in a high touch customer service capacity
- Experience with HR management systems (Workday HCM experience preferred)
- Strong computer skills within Microsoft Office apps (primarily within Excel and Teams)
- Ability to visit job sites and offices, as needed
- Ability to quickly learn and use new applications and software
- Experience working with all levels of employees and management, and the ability to build and nurture strong relationships
- Effective interpersonal skills
- Demonstrate dedication to high quality customer service and exceptional employee experience by being an employee champion and change agent supporting a high performing employee culture to meet current and future business needs
- Demonstrate ability to work in fast-paced environment and contribute to high-performing team
- Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each activity
- Capable of working independently (with minimal supervision) with strong sense of self-motivation and ownership
- Strong problem solving, organizational, and planning skills with a keen focus on accuracy and details
- Ability to be collaborative while demonstrating effective communication with internal stakeholders
- Strong English verbal and written communication skills that are clear, concise, well-organized, and demonstrate an understanding of audience needs
- Bilingual English/Spanish is a plus
- Problem-solving ability and proven accuracy with detailed information
- Ability to visit job sites and offices, as needed
- Reliability, dependability, and flexibility
- in front of a computer for long periods of time

SUMMARY OF BENEFITS:

This role   is eligible for   the following benefits:  medical ,   dental ,   vision ,   401(k) with company matching ,   Employee Stock   Own ership   Program (ESOP) ,   i ndividual stock ownership ,   paid vacation ,   paid sick leave ,   paid holidays,   bereavement leave,   employee assistance program ,   pre-tax   flexible spending accounts,   basic term life insurance and AD&D ,   business travel accident insurance,   short and long term disability ,   f inancial   wellness   coaching ,   educational assistance,   Care.com   membership ,   ClassPass   fitness membership ,   and   DashPass   delivery   membership.  Voluntary benefits include   additional   term life insurance , long term care insurance, critical   illness   and   accidental injury   insurance ,   pet insurance ,   legal plan, identity theft protection ,   and   other voluntary benefit options.