About this role
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
$750 SIGN ON BONUS ELIGIBLE!!
Join Our Team:
We are searching for a Patient Service Representative for our Comprehensive Primary Care Associates office located at 13303 Tesson Ferry!
Opportunity:
- Full-time opening
- Monday - Thursday, 7:30 a.m. - 4:30 p.m. Friday, 7:30 a.m. - 2:00 p.m.
- No nights, weekends or holidays
- Outpatient clinical practice
Day-to-Day:
- Answer incoming calls for the office
- Ask pertinent questions related to patient symptoms and relay this information to the provider
- Schedule appointments
- Handle faxes
Who we are seeking ( preferred ) :
- The Patient Service Representative must project a positive and professional image over the phone, and in all interactions with patients and coworkers.
- The Patient Service Representative will possess the ability to multi-task and stay organized
- The Patient Service Representative will be driven by a strong desire to delivery quality customer service
- Formal training which will probably be indicated by a high school diploma or equivalent.
- 1 or more years of experience working with the public, preferably in a healthcare setting.
- Knowledge of medical terminology,
- Knowledge of the different types of health insurance plans; i.e. HMOs, PPOs, etc.
- PC/Windows proficiency.
- Willingness to assign high priority to patient comfort and satisfaction.
- Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.
What We Offer:
- Physician-led, supportive practice environment
- Starting rate of pay is $17.37 up to $20.00/hour (based upon a variety of factors, including relevant work experience)
- Benefits the first of the month following your hire date
- Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
- Generous PTO policy + 9 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
- Opportunities for professional growth and mentorship
- Emphasis on work-life balance
EOE