Harry SWoffer Food Runner

Scope of Position The primary focus of the Food Runner is to provide prompt, courteous, and efficient food and beverage service in a luxury brand-inspired hotel environment where attention to detail is key. He/she will also provide the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.

Position Requirements

- Professional demeanor appropriate for a luxury environment.

- Previous food and beverage experience in a luxury hotel environment is a plus.

- Basic computer knowledge (Micros or other POS systems).

- Outstanding and professional guest service skills.

- Food Handling & TIPS (Training for Intervention Procedures) certificate is required within 30 days of employment.

- Knowledge of food and wine is an asset.

- Excellent eye for detail and the ability to multi-task.

- Must be of minimum legal age to serve alcohol according to state law.

Responsibilities

- Greet guests by name whenever possible, and acknowledge each guest promptly after seating with hotel greeting standards.

- Knowledge of restaurant layout and location of all equipment and supplies.

- Set tables with silverware and glassware, and restock server stations.

- Knowledge of ingredients, preparation, and proper presentation of all menu items and specials.

- Know and implement standards/procedures of service for guests.

- Communicate with guests, Associates, or departments to ensure guests; needs are met.

- Ensure place settings are appropriate and each guest has the necessary items for the standard place setting.

- Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.

- Perform any other reasonable duties as required by management.

Education

- High school diploma or GED.

Skills and Abilities

- Ability to communicate in the English language. A second language is a plus.

- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.

- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

- Must be able to work in a fast-paced environment.

- Must be physically fit to lift, pull, and push items up to 50 pounds.

- Also requires reaching overhead/standing/walking/reaching and bending throughout the shift.