INSIDE SALES REPRESENTATIVE (MILLING)

Do you enjoy building customer relationships and driving business growth? Grain Processing Corporation, a KENT WORLDWIDE company, is seeking an on-site Inside Sales Representative to play a key role in expanding our Milling Segment and supporting the success of our Specialty Ingredients Sales team. In this role, you'll play a key part in expanding business by partnering with flour mills, grain processors, and ingredient manufacturers to understand their needs, identify opportunities, and deliver value-driven solutions. This position combines account management, business development, market analysis, and cross-functional collaboration to drive customer success and business results. If you're a proactive, results-driven professional who enjoys building relationships, solving challenges, and making a meaningful impact in a growing segment of GPC, we'd love to have you join our team.

- This role is designed and intended to be performed on-site in Muscatine, Iowa.

PRIMARY DUTIES & RESPONSIBILITIES

- Support the marketing and sale of products within the Milling Segment of Specialty Ingredients Sales.

- Report on customer activities, shipping and order volumes, sales forecasts, and logistical considerations.

- Monitor and report on competitive activity, including pricing, product innovations, quality, and market developments.

- Maintain up-to-date sales records in Microsoft Dynamics CRM and publish reporting on contracted volume compliance.

- Conduct market research, reporting, and other special assignments to identify growth opportunities within the milling industry.

- Initiate and maintain personal, phone, and written contact with customers and prospects.

- Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, Technical Services, and other stakeholders who influence purchasing decisions.

- Identify key accounts, both current and prospective, and develop strategies to build and maintain business within those accounts.

- Oversee internet inquiries and direct opportunities as appropriate.

- Coordinate the new customer setup process for milling accounts.

- Act as a pricing liaison between sales and customer service.

- Support account management activities and assist with customer presentations, business reviews, and sales initiatives.

- Perform other duties as assigned.

EDUCATION, QUALIFICATIONS, &/OR SKILLS NEEDED

- Bachelor's degree in a related field of study preferred.

- Minimum two years of sales, account management, customer service, or business development experience preferred.

- Experience within the milling, grain processing, food ingredients, agricultural, or related industries preferred.

- Demonstrates strong market insight and strategic alignment with long-term business goals.

- Exercises sound judgment, ethical decision-making, and personal integrity.

- Communicates confidently and effectively across written and verbal channels.

- Operates independently while fostering collaboration and team-oriented results.

- Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.

- Strong organizational skills with the ability to manage multiple priorities and customer requests.

TRAVEL & WORK ENVIRONMENT

- Minimal travel is required (<10%) for training, company events, customer visits, and industry meetings.

- Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.