Programming Assistant Manager

Redwood Credit Union is seeking a Programming Assistant Manager who will lead and manage the Symitar development team to achieve company goals and initiatives.
 
Key Responsibilities
Management:
o Evaluate, coach, develop and motivate Symitar programming team.
o Work with the Programming Manager to recruit, hire, and coach staff.
o Serve as interim leader in the absence of the Programming Manager in providing leadership and direction for the department.
o Work with the Programming Manager to develop and review quality assurance standards and ensure adherence throughout the organization.
o Prioritize and document programming efforts and technical issues. Communicate with IT and Business stakeholders about requirements, status, issues, and opportunities as needed.
o Manage 3rd party vendors providing support, development, analysis, and consulting for core-related projects.
Development, Analysis, Support:
o Participate on project teams and provide programming and system analysis support.
o Serve as a technical resource to RCU Departments in defining technical requirements for business solutions.
o Supply technical support for issues relating to core system and enterprise applications.
o Make recommendations and provide leadership and IT analysis in solving business problems.
o Lead and execute complex IT projects, conversions, and cutovers upholding Credit Union uptime standards.
o Provide feedback and direction to the programming staff to ensure project completion and quality service standards are met.
o Draft technology plans and requirements for business needs.
IT Development and Security:
o Ensure proper security of all data housed in systems are being sent from and received by RCU staff to outside partners.
o Evaluate new technologies relating to core business functions and recommend courses of action.
o Respond to audit items and remediate outstanding concerns.
o Evaluate and analyze new and existing functionality to better serve the Credit Union needs.
o Employ project management tools and methodologies in completion of programming projects and initiatives.
Other functions:
o Develop staff on technological knowledge and understanding.
o Participate in Credit Union functions, community events, community volunteer boards and associations.
 
 
Join us and discover why you'll love working at Redwood Credit Union!
 
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
 
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 
 
Why work for Redwood Credit Union?
•  21st largest credit union in the U.S. and the largest financial institution based in the North Bay
•   Recognized by Newsweek as one of "America's Best Credit Unions 2026"
•   Awarded a 5-Star Bauer Rating
•  Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"
•   Top Corporate Philanthropists (#24) - San Francisco Business Times
•   Voted Best Places to Work in the North Bay 21 years in a row
•   World-class Employee Engagement scores
•   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
•   Industry leading Net Promoter Scores across the U.S.

Minimum Qualification: Knowledge, Skills and Abilities

- Advanced knowledge of information systems project management methods and procedures.

- Advanced knowledge of Symitar.

- Knowledge of programming and system integration techniques.

- Knowledge of current supervisory techniques and methods.

- Ability to troubleshoot computer related problems.

- Ability to act independently and make quick decisions.

- Ability to effectively manage multiple tasks and deadlines simultaneously.

- Ability to manage, develop, and implement technology related projects.

- Ability to supervise and coach team members.

- Ability to work weekends and late nights when needed.

- Ability to interact and communicate with outside vendors.

- Ability to communicate effectively both verbally and in writing.

- Ability to establish and maintain an effective working relationship with a diverse group of people.

- Ability and desire to work in a team environment.

The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in computer science or closely related field and a minimum of six years of experience in the development and modification of applications, as well as five years of direct work with Symitar.
 
Compensation: Base starting range: $122,927 to $161,950 annually commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
 
Redwood Credit Union offers a robust benefits package to our eligible employees including:
•  Competitive medical, dental, and vision insurance, mental health offerings
•  Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
 
RCU Discounts and Perks:
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!
 
Physical Requirements:
• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 50 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.
• Ability to stand for extended periods of time occasionally.
 
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. 
 
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. 
                                                  
                                                  We are an Equal Opportunity Employer