About this role
The Critical Infrastructure Engineer is responsible for monitoring, managing and improving the reliability of critical infrastructure supporting telecom and data centre operations. The role focuses on ensuring high availability of power, cooling and environmental systems while proactively identifying infrastructure risks, recurring alarms and opportunities for permanent corrective action. The engineer is expected to move beyond reactive incident handling by driving backlog reduction, equipment refresh planning and long-term infrastructure reliability improvements. This aligns with the current CI direction of moving from repeat break-fix to asset-led preventive management.