Sales Advisor

Kot prodajni svetovalec Tesla boste imeli ključno vlogo pri zagotavljanju pomoči strankam na njihovi poti do lastništva vozila Tesla. Postali boste strokovnjak za izdelke, ki je navdušen nad misijo družbe Tesla in lahko sporoča prednosti lastništva vozila Tesla potencialnim strankam. Sodelovali boste s strankami, da bi razumeli njihove potrebe, jih izobraževali o vozilih Tesla in usmerjali skozi prodajni postopek, s čimer boste poskrbeli, da sprejmejo informirano odločitev.

Imate neomajno odločnost za uspeh in žene vas misija družbe Tesla za pospešitev svetovnega prehoda na trajnostno energijo. Ste del večje ekipe za prodajo in dostavo, ki pri vseh nalogah tesno in prilagodljivo dela. Od vas se pričakuje pogosto sodelovanje in prikaz miselnosti enotne ekipe za doseganje ciljev prodaje in dostave.

What to expect

As a Sales / Tesla Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

- Biti strokovnjak za izdelke na področju vozil in tehnologij Tesla ter biti na tekočem z najnovejšim razvojem in trendi.
- Razumevanje potreb in želja posamezne stranke in zagotavljanje osebno prilagojene rešitve, ki izpolnjuje njene zahteve.
- Zagotavljanje podrobnih in preglednih informacij o prednostih lastništva vozila Tesla, vključno s stroški polnjenja in vzdrževanja, vplivom na okolje in vozno izkušnjo.
- Usmerjanje strank skozi prodajni postopek, vključno z možnostmi financiranja, menjavami staro za novo in časovnimi roki dostave.
- Biti zaupanja vreden svetovalec strankam, odgovarjati na njihova vprašanja in obravnavati pomisleke ali ugovore, ki jih morda izrazijo.
- Zagotavljanje izjemne izkušnje strank, ki presega njihova pričakovanja, da z njimi zgradite dolgoročno razmerje.
- Doseganje ali preseganje prodajnih ciljev in meril uspešnosti.
- Sodelovanje z drugimi člani ekipe Tesla za zagotovitev gladke izkušnje strank.
Splošne dolžnosti:

- Delovanje s prilagodljivo miselnostjo za podporo prodajnih in dostavnih potreb v vsej ekipi.
- Zagotavljanje, da se v naših internih sistemih izvaja natančno sledenje in posodabljanje podatkov o strankah in vseh dejanjih.
- Izvajanje in posredovanje najboljših praks na vaši celotni lokaciji družbe Tesla.
- Izobraževanje strank o celotnem ekosistemu Tesla ter vseh rešitvah, ki so na voljo za izpolnitev njihovih potreb.
- Z vidika procesov družbe Tesla, redno izvajanje administrativnih prodajnih dolžnosti, vključno s sklepanjem pogodb in financiranjem, ter tesno sodelovati z ustreznimi deležniki za dokončanje nalog.
- Upravljanje morebitnih dodatnih dolžnosti z namenom podpore širših poslovnih zahtev.
What you’ll do

- Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
- Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
- Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
- Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
- Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
- Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
- Meet or exceed sales targets and performance metrics
- Work collaboratively with other members of the Tesla team to ensure a seamless customer experience
General duties:

- Operate with a flexible mindset to support sales and delivery needs across the team
- Ensure that customer details and all actions are accurately tracked and updated in our internal systems
- Execute on and share best practices with and across your Tesla location
- Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
- In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
- Manage any additional duties to support wider business requirements

- Navdušenost nad misijo in izdelki družbe Tesla ter želja za deljenje slednjega z drugimi.
- Odlične komunikacijske sposobnosti in zmožnost ustvarjanja odnosa s strankami.
- Sposobnost pojasnjevanja zapletenih tem strankam na enostaven način.
- Osredotočenost na izobraževanje strank in razumevanje njihovih potreb.
- Sposobnost dela v hitrem okolju pod visokim pritiskom in prednostnega razvrščanja številnih nalog ter rokov.
- Močna usmerjenost v podrobnosti in organizacijske veščine.
- Zmožnost neodvisnega dela in dela v skupini.
- Razumevanje angleškega jezika in komuniciranje v njem, ko je to potrebno.
- Veljavno vozniško dovoljenje.
- V družbi Tesla verjamemo, da pri lastništvu vozila Tesla ne gre le za prevoz, ampak za spodbujanje sprememb in pozitivno vplivanje na svet. Kot svetovalec Tesla boste imeli priložnost, da strankam pomagate na njihovi poti do lastništva vozila Tesla, in jim pojasnite, zakaj je to prava izbira zanje. Če ste navdušeni nad električnimi vozili in želite delati nekaj posebnega, vas vabimo, da se prijavite na to privlačno delovno mesto.
What you’ll bring

- Passion for Tesla's mission and products, and a desire to share this with others
- Excellent communication skills and the ability to build rapport with customers
- The ability to explain complex topics to customers in simple terms
- Focus on educating and understanding customers' needs
- Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Understands English language and communicate in it when needed
- Valid driving license
- At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Tesla Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.