About this role

Job Overview

We are looking for an experienced
Manager – Operations Finance to take dedicated ownership of day-to-day
Operations Finance activities and strengthen Financial, Commercial and
Workforce Governance . The role will focus on SOW Management (End-to-End
Cycle), Billing & Accounts Receivable, Daily Revenue Tracking, Revenue
& Budget Forecast Management, Workforce/HC Management, Capacity &
Utilization Management, OT, PO Utilization, Revenue Forecast vs. Actuals,
Variance Analysis and Management Reporting , ensuring Timely Reviews,
100% Billing, Effective PO Utilization, Strong Financial Controls, Revenue
Leakage Control and Actionable Business Insights to enable faster and
informed business decisions.

Key Responsibilities

1. SOW
Management – End-to-End Cycle

- Manage
the complete SOW lifecycle, including drafting, stakeholders review,
approvals, PCRs, renewals, amendments and commercial tracking .
- Ensure
alignment of SOW terms, pricing, volumes, HC and operational requirements.
- Monitor
SOW timelines and proactively drive pending reviews, approvals and
closures.

2.
Billing, Revenue Assurance & Accounts Receivable

- Manage
end-to-end billing coordination and validate HC, volumes, rates, PO and
commercial terms .
- Ensure 100% and accurate billing and identify potential revenue leakage.
- Coordinate
with Finance for invoicing, reconciliation, accounts receivable, collections
and resolution of billing discrepancies.
- Monitor
revenue realization and provide timely visibility of revenue risks.

3.
Revenue, PO & Utilization Management

- Monitor Daily Revenue, PO Utilization, Billing Realization and Revenue Trends .
- Track
daily volumes, deliverables, capacity and utilization for transactional
projects.
- Identify
under/over-utilization and proactively highlight exceptions to Operations
Heads.
- Partner
with Operations to improve capacity utilization and minimize revenue loss.

4.
Workforce & OT Management

- Manage Workforce Planning and HC requirements based on volumes,
productivity and operational requirements.
- Monitor Required HC vs. Actual HC and backfill requirements.
- Identify
capacity gaps, excess HC and workforce optimization opportunities.
- Calculate
and validate OT requirements and monitor the associated cost impact.

5.
Financial Planning, Forecasting & Variance Analysis

- Manage Revenue and Budget Forecasts and Forecast vs. Actuals for
Operations and supporting functions.
- Conduct Budget vs. Actual Variance Analysis , identify key drivers and
coordinate corrective actions.
- Provide
visibility of financial risks, opportunities and cost/revenue trends to
management.

6.
Management Reporting & Business Insights

- Prepare
timely MIS, dashboards, KPI reports and exception-based management
reports covering revenue, billing, PO utilization, HC, utilization,
OT, budget and cost.
- Provide actionable business insights and recommendations to Management and
Business Heads for faster decision-making.
- Proactively
highlight revenue leakage, cost risks, operational gaps and improvement
opportunities.

7.
Business Partnering & Process Improvement

- Partner
with SOW Owners, Operations/Department Heads, Supporting Functions,
Finance, HR/WFM, HO and client stakeholders .
- Ensure
timely reviews, approvals, follow-ups and closure of critical actions.
- Drive process standardization, automation and continuous improvement across Operations Finance.
- Strengthen
governance and reduce single-point dependency across critical
activities.

Skills
& Qualifications

- MBA
in Finance, M.Com, or Bachelor’s degree in Finance/Accounting or a related
Finance discipline.
- 5+
years of relevant experience in Operations Finance, Business Finance,
Commercial Finance, FP&A or related areas.
- Strong
experience in SOW/Contract Management, Billing, Revenue Assurance,
Budgeting, Forecasting, Workforce Planning and Financial Analysis.
- Strong
proficiency in MS Office Suite, particularly Excel, Word and PowerPoint,
with advanced Excel skills for data analysis, financial modelling and
management reporting.
- Hands-on
experience with Billing/Finance tools and systems for billing management,
invoice processing, reconciliation and reporting.
- Strong
analytical, problem-solving and decision-making skills.
- Excellent
stakeholder management, communication and business partnering skills.

Key
Success Measures

IJP Eligibility Criteria

1. Experience & Educational Background

- Minimum 1 year of experience in the current role .
- Educational qualification or practical work experience in Accounts & Finance / Finance / Accounting .
- Basic understanding of business and operational processes is preferred.

2. Performance

- Should have consistently met or exceeded performance expectations during the last three appraisal cycles .
- Should have no active Performance Improvement Plan (PIP) or disciplinary action within the last six months .

3. Skills & Competencies

- Strong communication and presentation skills .
- Good product and process knowledge .
- Thorough knowledge and strong proficiency in MS Office applications, including MS Word and PowerPoint .
- Advanced/Expert-level proficiency in MS Excel , including reporting and data analysis.
- Ability to analyze issues, identify root causes, and provide effective solutions will be an added advantage.
- Ability to independently create, review, revise, and finalize documents , ensuring accuracy, completeness, and proper formatting.

4. Attendance & Professional Conduct

- Consistent attendance with no major attendance or policy violations .
- Demonstrates a positive attitude, professionalism, ownership, and willingness to learn .

5. Flexibility & Working Requirements

- Should be flexible to support business and operational requirements as needed.
- Should be comfortable working 6 days a week .
- The position is based in Bangalore .

6. Internal Requirements

- Employees must have completed a minimum of 1 year in the current project , wherever applicable.
- Manager's recommendation is mandatory .
- Employees must inform their current reporting manager before submitting their IJP application .

7. Who Can Apply?

- AM and above employees who meet all the above eligibility criteria are encouraged to apply.

8. Cooling-Off Period

- To encourage thoughtful applications and minimize mid-process withdrawals, employees who voluntarily withdraw their IJP application after submission will be eligible to apply for another IJP only after completing a 3-month cooling-off period .