About this role
About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators within TikTok to build a seamless shopping experience, while providing commerce solutions that enable our community to discover and engage with what they love.
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities
Support the planning, coordination, and rollout of business policies, operational initiatives, and product feature updates for TikTok Shop.
Assist with go-to-market execution, including stakeholder coordination, communication materials, training support, and implementation tracking.
Build, maintain, and improve performance dashboards to track key operational metrics and identify trends, risks, and opportunities.
Analyze operational data and prepare clear, actionable insights to support business reviews and decision-making.
Support the setup, configuration, and administration of merchant or client reward and incentive programs, ensuring accurate tracking and timely execution.
Partner with Account Managers and cross-functional teams to investigate, troubleshoot, and resolve client operational issues, helping improve client experience and process efficiency.