About this role
Company Description
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Job Description
GENERAL SUMMARY:
Within the System Capacity Command Center (SC3), coordinates and optimizes patient flow across acute adult and pediatric facilities to promote quality, service excellence, patient- and family-centered care, and maximize throughput. These nurses own end-to end patient flow processes as well as clinical and operational issues surrounding patient placement and care progression in partnership with medical and nursing staff. Functions as the liaison and work in collaboration with a multi-disciplinary team and variety of internal and external resources to meet patient flow objectives and resolve issues.
• Position: Full Time - 36 Hours a week
• Shift: Days
• Every other weekend and Holiday Rotations
6 weeks of in person training at our command center in Detroit
Must be able to work on site when needed
Qualifications
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s degree in nursing.
- Three (3) years of clinical experience, or direct capacity management experience (systems that support patient flow, transfer, clinical expediting, and admission processes)
- Experience facilitating patient placement, transfer, or clinical expediting preferred. • Experience with systems that support patient flow, admission, transfer, care progression and discharge processes preferred
- Ability to prioritize, meet deadlines and produce detailed and accurate work.
- Excellent clinical knowledge and assessment skills to evaluate and prioritize patient placement.
- Ability to assess and handle highly sensitive and confidential matters with considerable discretion and independent judgement
- Demonstrated positive work ethic and strong sense of teamwork/problem solving with co-workers
- .Understanding of Henry Ford Health policies and procedures preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- Licensed as a Registered Nurse in the State of Michigan.