Financial Counselor/Prior Authorization Representative

Join a team thats making a difference!

Ellsworth County Medical Center (ECMC) is looking for a detail-oriented and patient-focused Prior Authorization & Financial Counselor to join our team. If you thrive in a collaborative environment, enjoy helping patients navigate their financial and insurance responsibilities, and want to grow your career in a supportive workplace—this is the opportunity for you!

Compensation: $15.07-$25.00/hr based on experience

Why ECMC?

Were not just a hospital—were a close-knit team committed to Improving Lives . As a 19-bed critical access hospital with four Rural Health Clinics in North Central Kansas, we provide top-quality care with a personal touch. At ECMC, youre more than an employee—youre family.

What Youll Do

- Be a patient advocate —helping patients understand their financial responsibilities and available payment alternatives.

- Ensure accuracy in patient records, including demographics, insurance coverage, responsible guarantors, and registration details.

- Provide financial education to clarify out-of-pocket expenses and assist patients with financial assistance programs, payment alternatives, and marketplace insurance options.

- Manage prior authorizations by obtaining insurance approvals for prescribed treatments, services, and medications.

- Work closely with providers and insurance companies to ensure timely and accurate processing of prior authorization requests.

- Handle denials and appeals by troubleshooting authorization issues and working with insurance companies to resolve them.

- Maintain organized records of authorizations, approvals, and denials to ensure compliance with insurance guidelines and regulatory requirements.

- Collaborate across departments , including billing and medical coding, to ensure seamless insurance claims processing.

Why Youll Love Working Here

✅ Work-Life Balance : Enjoy flexible scheduling in a patient-centered environment.
✅ Competitive Pay : Based on experience.
✅ Growth & Learning : Access educational opportunities to expand your expertise.
✅ Comprehensive Benefits :

- Health, dental, vision, and life insurance

- Paid Time Off (PTO) + Extended Illness Benefit

- Retirement plans with employer contributions

- Wellness Center membership (because your health matters too!)
✅ Supportive Team Culture : Work with people who genuinely care about each other and their community.

Is This You?

- Youre detail-oriented, organized, and passionate about helping patients.

- You thrive in a collaborative, fast-paced healthcare environment.

- You have strong knowledge of insurance procedures, medical terminology, and financial counseling.

- Youre a problem solver who enjoys working through insurance approvals and denials.

About Ellsworth County:

In Ellsworth County, Kansas, youll find a perfect blend of tranquility and opportunity. Whether you enjoy scenic trails, outdoor recreation, or a close-knit community, this is a place to live, work, and thrive. Thinking about relocating? We offer community ambassador tours and spousal employment assistance to make your transition seamless.

📢 Ready to take your career to the next level? Apply today and become part of a workplace that truly cares about you and the community we serve.

Qualifications

Education:

High School Diploma is required; associate degree or the equivalent combination of education and experience is preferred.

Experience:

Minimum 1 year office experience required; experience specifically in high volume data entry, customer service call center, healthcare office, or hospital administration is preferred; insurance verification and medical billing/coding experience preferred.

Preferred Skills:

- Knowledge of medical terminology and/or coding.

- Strong knowledge of network resources for referral and linkage to member and provider needs.

- Excellent customer service skills.

- Ability to prioritize workload, requests, turnaround timeframes, and communication with patients and providers.

- Excellent interpersonal skills and professionalism.

- Strong attention to detail.

- Excellent verbal and written communication skills with ability to explain. diverse technical problems in easy-to-understand language.

- Strong independent problem solving and ability to make sound decisions.

Certifications/Registrations:

N/A