About this role
As an emerging trusted partner of OEMs, we manufacture and supply high-quality seating systems, vehicle interiors and automotive textiles.
We are enhancing in-car experiences through innovative and high-quality cockpit solutions.
Our operations are on a global scale, across multiple countries with 30 plants, 5 R&D Centers, and 7 E&D offices.
At Martur Fompak International, we value diversity, inclusion, and equal opportunity. We evaluate all applications fairly based on skills and experience.
Qualifications
- Bachelor’s degree in Engineering or a related field
- Minimum 2 years of experience in automotive quality, preferably in customer quality
- Knowledge of automotive quality standards and customer-specific requirements
- Familiarity with quality and problem-solving tools
- Strong analytical thinking and problem-solving skills
- Good command of written and spoken English
- Strong communication, coordination and follow-up skills
- Ability to collaborate effectively with cross-functional teams
Responsibilities
- Monitor customer-specific quality requirements and support their effective implementation
- Follow customer quality expectations and contribute to improving customer satisfaction
- Monitor customer quality indicators and prepare regular reports
- Support the investigation and resolution of customer complaints
- Contribute to root-cause analysis and the implementation of corrective and preventive actions
- Support the effective use of quality and problem-solving tools
- Assist in planning and coordinating customer audits and visits
- Follow up on audit findings and related action plans
- Collaborate with Production, Process, Engineering and Project teams to resolve quality issues
- Contribute to quality and process improvement projects
- Support the development and implementation of actions aimed at improving customer satisfaction
- Follow up on agreed actions and support their timely completion
If you are passionate about creating value, driving innovation, and making a real impact, join us on this journey.