Director of Admissions

Admissions Director

Riverview on the Appomattox Health & Rehab is seeking a confident, organized, and relationship-focused Admissions Director to lead our admissions and census-development efforts.

Job Summary:

The Admissions Director is responsible for the overall development, coordination and implementation of all admission management and census development. This is a highly visible role, where you will connect prospective residents and families with compassionate care, strengthening referral partnerships, and coordinate a smooth, welcoming admissions experience.

Essential Functions:

- Networks, advertises, and develops targets for future referral sources

- Understands and implements standards, policies, and procedures for the admission process

- Administers and processes all daily information for census

- Facilitates pre-admission review process

- Collects information and funds to secure admissions and bed holds

- Develops meaningful relationships with referral sources and with the community

- Responds to public and media inquiries in a professional manner according to company policy

- Manages multiple assignments in highly pressured situations, meets tight deadlines and schedules.

- Coordinates education for community and referral sources regarding services offered by Riverview on the Appomattox Health & Rehab

- Trains staff in developing plans to promote census and exhibit exceptional customer service

- Conducts and develops Riverview on the Appomattox Health & Rehab staff to provide exceptional service including telephone etiquette, tours, and interviews

- Implements customer satisfaction surveys with families and directs surveys to corporate office

- Maintains census development by tracking status of occupancy and targeting census mix

- Coordinates admissions by researching inquiries and tours, and coordinates with disciplines at Riverview on the Appomattox Health & Rehab

- Collects data to be processed and finalized during the admission process

- Notifies all staff of scheduled admissions, LOA, bed hold and discharges

- Conducts tours of Riverview on the Appomattox Health & Rehab for prospective residents and their families.

- Manages department budget, ensures adequate departmental equipment and supplies

- Attends Department Head meetings and carries out all decisions and plans made.

- Attends all required in-services.

- Designs and implements an admission process which meets the federal, state and company guidelines, including completion of all required documentation, family and/or resident interviews, communication with referred agencies, Administrator, Director of Nursing and/or Assistant Director of Nursing regarding the feasibility of admissions and appropriate placement.

- Other duties, as assigned

Apply today and make a meaningful Impact at Riverview!

Qualifications

What You'll Bring to the Role

- A competitive, goal-oriented, and results-driven mindset

- The ability to coordinate multiple priorities in a fast-paced environment

- A collaborative approach to working with residents, families, referral partners, and interdisciplinary teams

- Sound judgment, attention to detail, and a commitment to an excellent admissions experience

- An associate or bachelors degree is preferred, or at least three years of experience in sales, marketing, healthcare, or a related field

- Strong interpersonal, communication, public-speaking, and organizational skills; attention to detail; and a professional manner and appearance

- Flexibility, detail orientation, the ability to multitask and meet deadlines, and the judgment to make effective decisions