Server

Job summary:

We are looking for an enthusiastic server to join our waitstaff crew to provide an excellent guest dining experience .

Responsibilities:

- Welcome guests with a friendly demeanor.

- Assist in seating guests and provide them with menus when a host/ess isnt available.

- Provide water, drinks, food, etc.

- Communicate any specials or promotions.

- Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.

- Take accurate food and beverage orders from guests and enter them into the POS system.

- Make recommendations based on guests' preferences and dietary restrictions.

- Answer any questions regarding the menu, including allergies or special requests.

- Coordinate with the kitchen/bar staff to ensure orders are prepared and delivered on time and together.

- Serve food and beverages promptly and efficiently, ensuring accuracy, consistency and proper presentation with proper timing/coursing so the entire table is served within a reasonable time frame.

- Check on guests during their visit to ensure satisfaction and address requests/concerns.

- Refill drinks, pre-buss, and reset tables to maintain a clean and organized dining area.

- Work in conjunction with support staff (bussers/runners), when scheduled, to provide a seamless dining experience for the patron.

- Provide attentive and personalized service, anticipating guests' needs.

- Handle guest complaints or concerns professionally and bring issues to management when necessary.

- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

- Present bills to guests and handle payment transactions accurately and quickly.

- Communicate effectively with team members to facilitate a positive working environment.

- Assist colleagues during busy periods or when needed.

- Participate in pre-shift meetings and training sessions as required.

Qualifications

- Previous experience (2+ years) in a restaurant or customer service role is preferred.

- Applicants must be 18+ due to gaming/gambling industry involved.

- Excellent communication and interpersonal skills.

- Positive attitude, enjoyment of hospitality industry.

- Ability to work in a fast-paced environment while maintaining composure.

- Strong multitasking and time management abilities.

- Attention to detail, ensuring accurate order-taking and payment processing.

- Previous POS experience preferred (Toast)

- Knowledge of food and beverage menus, including dietary restrictions and allergies.

- Basic math skills for handling payments and calculating tips.

- Flexibility to work in shifts, including days, evenings, weekends, and holidays.

- Physical stamina to stand, walk, and carry trays for extended periods.

- Ability to lift 25-50 lbs. at times.

- Ability to pass a corporate background check.

- Ability to obtain required licensing.

- Due to State licensing regulations applicants must be at least 18 years of age.