About this role

RESPONSIBILITIES : Retention

- Promote the company's FX and CFD products and services to prospective and existing clients
- Develop and maintain long-term client relationships to drive retention and account growth
- Convert high-quality leads into active and loyal trading clients
- Increase upsell and cross-sell opportunities across client portfolios
- Deliver consistent, high-level customer service across the client lifecycle
- Stay up to date with financial markets, trading conditions, and product updates
- Work towards and consistently achieve defined sales and retention targets.

REQUIREMENTS:

- Native or fluent in Mandarin, both spoken and written
- Previous experience in FX & CFD industry is mandatory
- Prior experience in a Retention role within Forex/CFD brokerage
- Strong sales, negotiation, and objection-handling skills
- Ability to work in a target-driven, fast-paced environment
- Strong numerical and analytical thinking skills
- Computer literate with good CRM and office tool awareness
- Strong communication and relationship management skills
- Experience working with international brokerage teams
- Familiarity with trading platforms and financial markets
- Experience managing client portfolios in a sales or retention environment.

OFFER:

- Competitive base salary plus uncapped commission
- Full relocation package to Dubai
- Opportunity to join an international Forex company
- Dynamic, collaborative, and multicultural working environment
- Ongoing training, coaching, and career development opportunities.
- Be part of a dynamic international team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.

Position: FX Sales Conversion Agent (Mandarin)

Location: UAE, Dubai

Employment type: Full-time

RESPONSIBILITIES:

- Promote the company's Forex and CFD products and services to prospective clients
- Convert high-quality leads into active trading clients through consultative sales techniques
- Build and maintain strong relationships with prospective and existing clients
- Maximise client conversion and identify opportunities for future sales
- Deliver a high level of customer service throughout the client journey
- Stay up to date with financial markets, trading products, and industry developments
- Meet individual sales targets and KPIs while maintaining compliance with company standards.

REQUIREMENTS:

- Native or fluent Mandarin, both written and spoken
- Previous experience in the Forex & CFD industry is mandatory
- Previous experience in a Conversion or Retention sales role within Forex/CFD
- Strong sales, negotiation, and objection-handling skills
- Computer literate with good knowledge of standard office applications
- Ability to work in a target-driven and fast-paced environment
- Strong numerical, analytical, and problem-solving skills
- Excellent communication and relationship-building abilities
- Experience working with CRM systems and trading platforms
- Knowledge of global financial markets and online trading products

OFFER: