Automotive Service Manager

Employment Type: Full time

Our  Service Managers  are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A  Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Position Responsibilities:

·          Meeting and greeting customers

·          Managing technician workflow

·          Recommending services to customers

·          Ordering parts and inventory

·          Keeping customers updated on the status of their vehicles' repairs

·          Managing and tracking lead counts as well as customer satisfaction ratings

·          Generating and closing sales

·          Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

·          Competitive Compensations package

·          Ongoing training and field support

·          Daytime work hours

·          Paid time off

·          Growth opportunity

JOB REQUIREMENTS

·          Minimum of 5 years of Customer Service experience.  Transmission  sales is a big plus.

·          Excellent one time closing skills

·          Strong commitment to customer service and relationship building

·          Ability to communicate and use interpersonal skills at a sustained high level

·          Capable of multi-tasking and executing in a fast paced environment

·          Honest, goal-oriented and energetic team player

·          Must have valid driver's license