About this role
Full Time Position Avaliable!
$20.00-$22.00
Benefits Available for Full Time Employees:
- Generous Paid Time Off Policy
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Basic Group Life AD&D Insurance (No Cost)
- Voluntary Life Insurance
- Other Voluntary Benefits
- Reimbursement for Professional Development Expenses
- Employee Assistance Program
- Retirement Program (401k)
- 8 Paid Holidays
HOURS:
Monday, Tuesday, Thursday: 3p-9pm
Wednesday: 3p-8:30p
Friday: 9a-5pm
MAIN FUNCTION:
To assist the Office Manager with daily operational needs of the facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensure that all clients are treated with dignity and respect.
- Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
- Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.
- No messages taken for clients, except for emergency calls.
- Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.
- Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.
- Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.
- Miscellaneous typing tasks.
- Sign-in/out personal body alarms.
- Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date.
- Collect payments and review balances with clients.
- Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts.
- Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.
- Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.
- Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.
- Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system.
- Input, update and track OASAS admission/discharge forms on a monthly basis.
- Run group sheets on a daily basis.
- Track urine drug screens on a daily basis by logging them in the appropriate manual.
- Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.
- Perform all other duties as assigned.
COMPETENCY REQUIREMENTS:
- Answering/Transferring of calls
- Taking Messages
- Knowledge of Voice Mail
- Enforcing Confidentiality Law
- Admission/Discharge Procedures
- Computer Software Skills
- Prioritizing Workload
- Level of Independence
EDUCATION & QUALIFICATIONS:
Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.