About this role
Responsibilities:
- Apply incoming customer payments (checks, ACH, wire transfers, and credit cards)
- Research and resolve unapplied or unidentified payments
- Monitor banking portals and process daily deposits
- Prepare and reconcile credit card transactions
- Process ACH payment collections for approval
- Maintain accurate payment and deposit records within the ERP system
- Review sales tax exemptions and maintain related documentation
- Assist with customer account research, credit support, and fraud prevention activities
- Generate reports and maintain accurate accounting records
- Communicate professionally with customers and internal departments via phone and email
Qualifications:
- Previous Accounts Receivable experience required
- Experience with light collections and resolving payment discrepancies
- Strong attention to detail and high level of accuracy
- Excellent communication and customer service skills
- Proficiency with Microsoft Excel and Microsoft Office
- Experience working with an ERP system (Acumatica is a plus, but not required)
- Ability to prioritize multiple tasks and work independently in a collaborative team environment