To-Go Specialist

Job Type
Part-time

Description

The Old Spaghetti Factory has an Immediate Opening for a To Go Order Specialist to join our Team! Hourly Pay Plus Tips! Apply online Now or in person 2-4pm!

To Go Order Specialist Job Description:

The To-Go Specialist’s primary responsibility is to efficiently and accurately handle all aspects of the restaurant's takeout and delivery business to ensure a seamless experience for customers. Exceptional customer service skills, attention to detail, and ability to work in a fast-paced environment are crucial for success in this role. To Go Order Specialists receive hourly pay plus tips!

- What You Will Do:
- Receive, process, and manage takeout and delivery orders from various platforms, including phone calls, online orders, and 3rd-party delivery services.
- Provide excellent customer service by answering inquiries, offering menu recommendations, and addressing any concerns or issues that arise.
- Accurately input orders into the restaurant's point-of-sale (POS) system and verify order details to ensure correct items, quantities, and special requests.
- Carefully assemble and package orders to maintain food quality and presentation standards. Pay attention to proper packaging techniques to avoid spills, leaks, or damage during transportation.
- Process payments for takeout orders, including cash, credit/debit cards, and digital (tap, phone) payment methods.
- Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
- Maintain a clean and organized work area, including the takeout counter, packaging station, and storage areas. Adhere to food safety and hygiene standards.

About You:

- Previous experience in a customer service or foodservice role is great but not required.
- Excellent organizational, multitasking abilities and interpersonal skills.
- Familiarity with POS systems and basic computer skills.
- Knowledge of food safety and hygiene practices.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Flexibility to work afternoons, evenings, weekends, and holidays.
- Able to lift 40lbs, stand, walk, bend reach, stoop throughout shift.

Benefits When Joining Our Team:

- Hourly Pay Plus Tips
- Paid training, Flexible scheduling, Weekly pay
- Career advancement opportunities
- Discounted meals during shifts
- Medical, Dental & Vision benefits in accordance with Affordable Care Act
- 401(K) for those who meet eligibility requirements
- Employee Assistance Program, 24/7 Well-Being Advisor
- Prescription Savings
- Credit, Housing & Debt Counseling services
- ESG Adviser
- Life Insurance & AD&D Insurance
- Verizon Wireless discount

About Us:

The Old Spaghetti Factory is a family-owned company proudly serving delicious Italian food and providing excellent service by our personable and friendly team members since 1969! We believe in positivity, teamwork and a true sense of belonging throughout our company for all our Team Members! The OSF family of Team Member’s extends across 40 locations nationwide!

APPLY ONLINE NOW! OR IN PERSON BETWEEN 2-4 PM

We are an equal opportunity employer, committed to providing an inclusive workplace for all team members. We welcome applicants from all backgrounds, identities and experiences to apply. The Old Spaghetti Factory offers reasonable accommodation to job applicants with disabilities. Job posting runs continuously until position is filled.

Salary Description
$16.80/hour