Residential Case Manager

ARC Community Services, Inc.Fond du Lac, WisconsinOn-siteFull-timeListed 5 days ago

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About this role

Residential Case Manager
Support Change. Build Connections. Empower Recovery.

Are you passionate about helping individuals navigate recovery and build stable, meaningful lives? As a Residential Case Manager, you will play a vital role in supporting women in treatment by providing direct care, guidance, and advocacy. This position offers the opportunity to build strong therapeutic relationships, deliver evidence-based programming, and help clients move forward with confidence and stability.

What You Will Do:

Client Care & Case Management

- Provide individual case management and develop comprehensive treatment and continuing care plans that address criminogenic needs.

- Complete intake duties, including client orientation and admission documentation.

- Monitor resident progress and maintain consistent communication with Department of Corrections agents through reports, staffings, and updates.

- Provide referrals and coordinate services with community providers.

Program Implementation

- Implement programming aligned with agency models, including gender-responsive, trauma-informed, cognitive behavioral, and family-centered approaches.

- Facilitate groups using designated evidence-based curricula while maintaining fidelity to program standards.

- Participate in client staffings, team meetings, and program activities to ensure continuity of care.

Resident Support & Supervision

- Supervise and support residents in daily activities, ensuring a safe and structured environment.

- Oversee and coordinate child visits and family interactions.

- Assign and monitor completion of house responsibilities and program expectations.

Documentation & Compliance

- Prepare and maintain accurate reports, case files, and required documentation.

- Ensure compliance with agency policies and regulatory standards.

Facility & Operational Support

- Assist with day-to-day operations, including conducting safety drills, managing menus, and coordinating grocery and supply shopping.

- Participate in on-call responsibilities and work assigned shifts to meet program needs.

Team Collaboration & Support

- Work collaboratively with Program Managers, Social Workers, and other team members to support client success.

- Assist in supervising interns and volunteers as assigned.

Qualifications

What You Will Bring:

- A bachelors degree in social work or a related human services field preferred; equivalent experience will be considered.

- Knowledge or experience in areas such as substance use treatment, trauma-informed care, cognitive behavioral therapy, and working with justice-involved populations.

- Strong communication, organizational, and relationship-building skills.

- The ability to maintain a structured, safe, and supportive residential environment.

- A commitment to helping individuals achieve long-term recovery and stability.

What We Offer:

✨ Meaningful Impact – Play a key role in helping individuals rebuild their lives.
🌱 Professional Growth – Gain hands-on experience and ongoing development opportunities.
🤝 Supportive Team Environment – Collaborate with a dedicated and mission-driven team.
💎 Comprehensive Benefits – Competitive pay, time off, and additional benefits that support your well-being.

Ready to make a difference?
Join a team committed to empowering individuals and strengthening communities through recovery and support.