About this role
TASKS AND RESPONSIBILITIES:
- Oversees phlebotomy operations and personnel on all shifts including scheduling available staff in an efficient manner.
- Communicate Facility Concerns to Area managers
- Work with Area Managers and other Field personnel in such a way as to provide excellent customer service.
- Must be able to work under minimal supervision and accurately maintain time records.
- Regularly reviews phlebotomy competency, providing training, skills assessment and in-service education of assigned staff as required.
- Monitoring STATs, Peak & Trough and after hours specimen collection.
- Interacts with Phlebotomy Manager and Laboratory Director to ensure that these personnel are trained in such a way as to provide phlebotomy services satisfactorily and within local, state and federal regulations.
- Prepares and evaluates reports indicating phlebotomy production progress.
- Prepares regular and annual evaluations of phlebotomy staff.
- Works cooperatively with all other departments, including but not limited to: Laboratory Dispatch, Courier Dispatch, Couriers, Accessioning, Customer Service and Data Entry.
- Extensive knowledge of required specimen preservation, adequate patient preparation and specimen procedures. Monitors that personnel follow established protocols.
- Regularly reports to Phlebotomy Manager.
- Must conduct business in a professional and ethical manner and lead by example.
- Responsible to attend to the immediate needs of phlebotomy personnel.
- Constant in-service of phlebotomy personnel regarding safety, residents rights and conduct, company changes in policy, procedures and local, state and Federal Compliance.
- Diligently monitor phlebotomist personnel activities including time tracking, travel, general practices, provided operational reports.
- Assists with oversight of morning courier operations, scheduling available staff and monitoring routes.
- Minimal housekeeping of their assigned drop site and/or workstations.
- Review and approve phlebotomists working regular hours and overtime. Responsible for accurate and timely submission of time and mileage sheets to payroll department.
- Work cooperatively with payroll department & representative.
- Prepares and submit weekly activity report to Phlebotomy Manager.
- Attend Regional Phlebotomy meetings when scheduled.