Department Assistant, Compensation Benefits and Member Services

Job Description

Who We Are
​ Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role
We are looking for a Department Assistant to provide administrative support to the Benefits, Compensation, and Member Services teams and white-glove service to members. The individual must be comfortable working with people in a variety of roles both within and outside of the company. This is an excellent opportunity for someone interested in growing and expanding their knowledge of both the compensation and benefits functions. This hybrid position requires onsite presence four days a week or more, as mandated by the business.

Responsibilities

Provides   department   administrative support to   Benefits , Compensation and Member Service   team s .    Responsibilities include:

- Manages   calendars and phones for all assigned executives   on the team , setting up and managing meetings, reserving conference rooms ,   greeting   and directing visitors, etc.

- Handles internal and external requests for meetings,   utilizing   strong judgment in prioritization and flexibility to meet scheduling changes and shifting priorities.

- Schedules travel,   processes expense reports, and invoices,   and   coordinates   logistics   for team   meetings , and events .

- Receives   inquiries from CAA Members and either handles questions, or routes to the   appropriate team   member.

- Responds to questions   submitted   through the HR general phone line , related to routine questions on benefits and compensation policies.

- Periodically provides administrative support to the Global SVP of Compensation and Benefits when they are working in   person in   the Los Angeles office (approx.   once   per month).

- Collects,   reviews   and analyzes data and prepares reports, charts, budgets, and other presentation materials   utilizing   Workday, the Microsoft Office Suite, specifically Word, Excel and PowerPoint, and specialized software.

- Compiles statistics and distributes reports or other communications on a regular schedule .

- Maintains files, databases, and archives of relevant documents and records , and manages version control.

- Creates, p roofreads, format s, prints and assembles confidential meeting materials.

- Ensures deliverable are error free and on time .

- Performs other duties assigned, as needed .

Qualifications

- Associate’s degree or equivalent relevant experience required.

- 1 -3+   years’   of   administrative support experience, preferably in Compensation, Benefits, Member Services, or a related   Corporate   department.

- Experience providing administrative support to multiple   executives   and team members .

- Demonstrated ability to effectively interact with senior-level executives and their assistants and coordinators.

- Demonstrated ability to   maintain   strict confidentiality in handling and preparing sensitive   compensation, benefits, or member services   documents,   presentations   and reports .

- Possess e xcellent customer service   mindset , strong   verbal   and written communication skills.

- Must be   highly organized,   resourceful   and   possess   good judgment .

- Interest in working in and learning about areas such as compensation,   equity,   benefits, HR operations, etc.

- Intermediate or advanced level   proficiency   working in Microsoft Office Suite, specifically Word,   Excel   and PowerPoint .

- Professional & proactive demeanor , detail oriented and   possess   superior organizational skills .

- Must be a ble to work independently in a fast-paced and team-oriented department.

- Must be able to   juggle multiple competing priorities in a fast-paced, deadline-driven environment   and   be able to quickly adjust to new priorities and circumstances.

Location
This position will be based in our LA office with a minimum of 4 days a week in the office .

Compensation

The base hourly rate for this position is in the range of $28.00-$33.00. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Please provide complete and legible information.   An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.