About this role
This role leads the growth of the TTS Outbound business in Japan by helping Japanese clients launch cross-border ecommerce businesses in the US and Southeast Asia together with partner companies, then connecting that business expansion to TikTok advertising growth.
Role Overview:
The Client Partner will work with Japanese merchants, brands, agencies, and ecosystem partners to unlock outbound ecommerce growth. This person will guide clients from early market entry planning and partner alignment through merchant onboarding, shop launch, and advertising adoption, while navigating a complex multi-country operating environment.
Responsibilities:
- Lead the outbound commerce growth strategy for Japanese clients expanding into the US and Southeast Asia through cross-border ecommerce.
- Work with partner companies to identify, onboard, and grow merchants that are ready to launch outbound ecommerce businesses on TikTok Shop.
- Build and own account plans that connect market entry, ecommerce operations, and advertising investment to clear business outcomes.
- Drive commercial growth by helping clients move from initial business setup to scaled advertising adoption across TikTok solutions.
- Develop trusted relationships with senior client stakeholders, partner companies, agencies, and internal cross functional teams in Japan and overseas.
- Translate long term client goals into practical launch plans, growth roadmaps, and investment strategies across multiple markets.
- Partner with internal teams including product, operations, measurement, marketing science, and regional stakeholders to solve client needs and remove execution barriers.
- Navigate complex situations that involve multiple countries, stakeholders, timelines, and operational dependencies.
- Work closely with agencies and other ecosystem partners to create joint business plans and unlock new revenue opportunities.
- Own pipeline visibility, revenue forecasting, and business analysis to support team planning and target delivery.