About this role
Area(s) of responsibility
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5-7+ years of experience in enterprise J2EE web application development, production support, and monitoring.Strong expertise in Java, Spring, Spring Boot, React JS, Maven, and Cloud technologies including PCF.Hands-on exposure to CTI, IVR, Avaya PBX, Avaya Experience Platform, Cisco CTI Server, Noble Dialer, and Verint/NICE solutions.Skilled in troubleshooting, debugging, issue resolution, and deep-dive analysis of production incidents.Experience in B2B support environments, offshore delivery models, Kanban, and ticket-based workflows.Proven ability to mentor junior team members, drive cross-functional teams, manage customer expectations, and ensure service excellence through strong communication and stakeholder management skills.
## Skills with M/O flag are part of Specialization
Think Holistically -PL3 (Behavioural) Win the Customer -PL3 (Behavioural) Team Management -PL2 (Functional) Stakeholder Relationship Management -PL2 (Functional) Requirements Definition And Management -PL2 (Functional) Knowledge Management -PL3 (Functional) Programming/Software Development -PL4 (Functional) Estimation & Scheduling -PL2 (Functional) Change Control -PL2 (Functional) Test Execution -PL2 (Functional) One Birlasoft -PL3 (Behavioural) Systems Integration And Build -PL2 (Functional) Results Matter -PL3 (Behavioural) Software Design -PL3 (Functional) Get Future Ready -PL3 (Behavioural) Software Configuration -PL4 (Functional) Quality Assurance -PL2 (Functional) Help the tribe -PL3 (Behavioural) RxJS - PL3 (Mandatory) Java - PL4 (Mandatory) Spring Boot - PL3 (Mandatory) React JS - PL4 (Mandatory) REST API's - PL3 (Mandatory) Kubernetes - PL2 (Optional) TypeScript - PL2 (Optional) JavaScript - PL3 (Mandatory) MySQL - PL3 (Mandatory)