Assistant Operations Manager

The Assistant  Operations Manager  directly  supports the Operations Manager and in overseeing and managing  the day-to-day operations for the  Raffle  Parking portfolio,  and  is  responsible for  account performance for financial, business development, leadership and management of management team and entry level associates, and client satisfaction  objectives .

What will I do for  Raffle  Parking?

- Manage and oversee all aspects of parking operations and staff within the location’s portfolio .

- Review of client statements, portfolio performance based on revenue analysis, profit & loss  reports,  and various accounting-based reports.

- Ability to  assist  with annual budgeting and performance of  location   portfolio .

- Provide excellent customer service to customers .

- Responsible for training and development of supervisors,  cashiers,  and valet drivers.

- Ability to understand and meet organizational  objectives , customer  needs,  and contractual obligations.

- Act as a liaison to senior management and executive team to keep them up to date with all operational matters.

- Engage with vendors to  solicit  proposals, analyze the  responses,  and formulate a recommended solution to the client.

- Maintaining professional communication with customers, clients,  vendors,  and co-workers .

- Responsible for interviewing, hiring, and  terminating   personnel  as necessary .

- Perform maintenance or repairs on the parking system .   i.e.  gate repairs, stuck tickets,  paper supply refills.

- Ensure compliance  of  company and client policies and procedures .

- Ensure compliance with local, state, and federal laws .

- Job duties include exposure to inclement weather .

- Perform other duties as assigned.

Competencies as Assistant Operations Manager:

- Strong leadership skills .

- Excellent written and verbal communication skills .

- Ability to work in a fast paced and results focused environment .

- Works well as a team player .

- Ability to interact professionally with all levels of management,  employees,  and clients.

What does  Raffle  Parking need from me?

- Associates  degree from a four-year college or university and a minimum of two to three (2-3) years of  experience as a supervisor (or similar) position .

- Knowledge of general business practices including accounting, human  resources, and customer service.

- Availability to work flexible, full-time schedule.  Generally established as Tuesday - Saturday, 10am - 7pm.

- Must have and maintain a valid driver’s license and clean driving record.

What Raffle  Parking have to offer?

- Development . Apply comprehensive proprietary learning tools to foster your career

- Opportunity .  Take control of abundant career advancement opportunities.

- Innovation . Utilize industry leading technology and systems.

- Competitive Compensation. Raffle Parking offers competitive pay and benefits.

- Exposure . You will gain experience in all areas of Raffle Parking’s business.

Our full-time employees are also eligible for the following benefits:

- Competitive salary aligned with experience

- Bonus potential based on performance

- Health & Dental Insurance

- Generous Paid Time Off - work hard, play hard with Raffle

FLSA Status:
Exempt

Equal Employment Opportunity (EEO)

Raffle  Parking  provides  equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age,  disability  or genetics. In addition to federal law requirements,  Raffle  Parking  complies with  applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.