FOOD AND BEVERAGE CASHIER/HOST/HOSTESS (PART TIME)

POSITION SUMMARY:

The Cashier/Host is responsible for providing fast, courteous, and accurate service to guests across multiple dining areas, including The Food Court , Jack's Place Restaurant , Snack Bar , and the Buffet . This role involves managing guest flow, greeting guests, taking orders, providing information, and handling all cash transactions using a Point of Sale (POS) system. The Cashier/Host will ensure the service areas remain clean and well-organized while supporting overall guest satisfaction.

---

ESSENTIAL FUNCTIONS: (Other duties may be assigned.)

- Guest Service & Order Taking:

Greet guests promptly and take orders in a fast and accurate manner.

- Ensure food and drinks are prepared as ordered, including any special requests, from the The Food Court , Jack's Place Restaurant , Snack Bar , and the Buffet service areas.

- Seating & Guest Flow:

Seat guests and manage the flow of guests through the restaurant, keeping the floor plan updated and estimating accurate wait times.

- Answer phones and provide information about menu options, wait times, and any special events or promotions across all dining areas.

- Operational Support & Cleanliness:

Maintain a clean counter, service area, and dining spaces across all restaurant areas.

- Complete side work as assigned in a timely and efficient manner, including stocking supplies and preparing silverware.

- Communication & Teamwork:

Maintain open communication with service staff and management to ensure smooth operations across Cafe Ole , Jack's Place Restaurant , Snack Bar , and the Buffet .

- Collaborate with team members to resolve any guest issues or service challenges.

- Cash Handling:

Perform all cash transactions in compliance with company cash handling procedures and using the POS system.

- Ensure accuracy in counting money and making change.

- Health & Safety:

Monitor and adhere to health and safety procedures, ensuring compliance with company policies in all dining areas.

- Maintain cleanliness and sanitation in accordance with health department guidelines.

- Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.

Qualifications

POSITION QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following are representative of the knowledge, skills, and abilities required:

- Customer Focus:

Make customers and their needs a priority, ensuring excellent service across all dining areas.

- Develop and maintain positive guest relationships to encourage repeat business.

- Teamwork & Partnership:

Work closely with other team members, management, and departments to achieve business goals and provide a seamless guest experience.

- Energy & Productivity:

Maintain high levels of energy, productivity, and effectiveness, especially during peak hours, with the ability to handle multiple tasks.

- Initiating Action:

Take proactive steps to meet operational goals and exceed guest expectations, handling issues swiftly and professionally.

---

EDUCATION:

- High school diploma or GED with restaurant experience or an equivalent combination of education and experience.

---

TRAINING AND/OR EXPERIENCE:

- Six months of cash handling experience preferred.

---

SKILLS AND ABILITIES:

- Computer Skills:

Basic knowledge of Microsoft Office.

- Certificates & Licenses:

California Food Handler's Certificate

- Alcohol Beverage Service Certificate

- Other Skills:

Experience with POS systems preferred.

- Ability to accurately count and handle money, ensuring error-free transactions and change.

- Basic knowledge of math and English.

- Strong public relations and communication skills preferred.

---

WORK ENVIRONMENT AND CONDITIONS:

- Performs duties in a well-lit, ventilated, and temperature-controlled environment, but may occasionally experience exposure to a noisy or smoke-filled setting.

- Must be available to work weekends, shifts, and holidays.

---

PHYSICAL DEMANDS:

- Movement:

Frequently stand, walk, handle, and reach outward.

- Occasionally reach above shoulder, squat, kneel, bend, climb, and lift/carry up to 25 lbs.

- Frequently push/pull up to 25 lbs.

This role requires a dynamic and proactive individual who is focused on delivering exceptional guest service in a fast-paced restaurant environment. The Cashier/Host will play a key role in ensuring smooth operations and high guest satisfaction across The Food Court ,  Jack's Place Restaurant ,  Snack Bar , and the  Buffet .