Experience Specialist, TEB & HPN Private terminal

ABOUT THIS ROLE

Aero is looking for an Experience Specialist to join our New York team. As a Host, you will be the face of Aero in our TEB and HPN lounges, delivering warm, thoughtful hospitality that makes every guest feel genuinely welcomed from the moment they arrive.
  
RESPONSIBILITIES

Serve as an on-the-ground representative for Aero, providing a consistent, premium presence for arriving and departing flights.
Greet and assist VIP guests throughout the arrival and departure experience, proactively resolving any issues to ensure a seamless journey
Represent the Aero brand with professionalism and poise in uniform, acting as an ambassador to guests, partners, and airport personnel.

REQUIREMENTS

Experience working in guest-facing roles (private aviation or luxury hospitality preferred)
Able to meet the physical requirements of the role: working on your feet for at least 8 hours; walking at a fast pace; moving, pulling, carrying, or lift at least 50 lbs; occasionally kneeling, bending, carrying, and assisting around the aircraft  
Excellent communication skills
Flexibility and willingness to work a schedule that includes early mornings, nights, weekends and holidays 
Able to commute to TEB airport and HPN airport in 60 minutes.
Must have a form of transportation.