About this role
Job Title: Retail Processor
Location: 1919 North Tamiami Trail, North Fort Myers, FL 33903
Employment Type: Part-Time / Hourly
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Goodwill Southwest Florida is seeking a Retail Processor to receive, record, sort, and process donated goods through the Kaizen system. This position is responsible for meeting production goals, maintaining quality and productivity standards, and supporting a clean, safe, and organized work environment. The Retail Processor also assists with merchandising, customer service, donation processing, and other store operations as needed.
Key Responsibilities:
- Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines.
- Greet donors and customers in a friendly and professional manner while providing excellent customer service.
- Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
- Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
- Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements.
- Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
- Follow inventory rotation guidelines and established pricing procedures.
- Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
- Maintain a positive attitude when working with customers, clients, and co-workers.
- Follow all company policies and procedures.
- Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.
Qualifications:
- High school diploma or equivalent preferred.
- Retail and/or stock handling experience preferred.
- Ability to listen to and follow instructions.
- Ability to communicate effectively.
- Ability to stand for extended periods of time and independently stoop, bend, kneel, push, and pull.
- Ability to recognize colors.
- Ability to lift up to 40 pounds.
- Ability to exercise good judgment, patience, and understanding.
- Knowledge of basic math skills.
- Ability to maintain a safe and clutter-free work environment.
- Ability to proactively learn about services and operations.
- Ability to occasionally work outdoors in varying temperatures and weather conditions.
- Ability to work a flexible schedule.
Why Goodwill?
- Mission-driven nonprofit organization
- Collaborative leadership team
- Opportunity to impact and change lives across Southwest Florida
Benefits & Perks
- Medical, dental, vision insurance
- 403(b) retirement plan
- Paid time off (PTO) and paid holidays
- Employee Assistance Program
- Employee discounts
- Tuition reimbursement