About this role
Area(s) of responsibility
.
We are a forward-thinking technology company leveraging cutting-edge AI technologies to deliver innovative solutions. We are seeking a skilled AI Support Engineer to join our team and help maintain, support, and optimize our AI models and cloud infrastructure.
Key Responsibilities:
- Provide technical support, troubleshooting, and optimization for generative AI models running on Azure AI services and AWS Bedrock.
- Monitor and optimize AI model performance, ensuring high availability and reliability.
- Collaborate with development teams to integrate AI services with existing microservices built using Spring Boot.
- Utilize monitoring tools like Splunk and New Relic to track system health, diagnose issues, and improve system resilience.
- Assist in deployment, scaling, and maintenance of AI models in cloud environments (Azure and AWS).
- Document support procedures, incident reports, and system configurations.
- Stay updated with the latest trends and updates in AI, cloud services, and monitoring tools.
Primary Skills Required:
- Strong experience with Generative AI models (e.g., large language models, diffusion models, transformer architecture).
- Hands-on experience working with Azure AI services including deployment and monitoring of AI models.
- Familiarity with AWS Bedrock and its capabilities for managing and deploying foundation models in production.
Skills with M/O flag are part of Specialization
Programming/Software Development -PL3 (Functional) Estimation & Scheduling -PL1 (Functional) Team Management -PL1 (Functional) Software Design -PL2 (Functional) Software Configuration -PL3 (Functional) Quality Assurance -PL1 (Functional) AI and ML - PL2 (Mandatory) Larger Language Models - PL2 (Mandatory) Help the tribe -PL2 (Behavioural) Stakeholder Relationship Management -PL1 (Functional) Think Holistically -PL2 (Behavioural) Requirements Definition And Management -PL1 (Functional) Win the Customer -PL2 (Behavioural) Knowledge Management -PL2 (Functional) One Birlasoft -PL2 (Behavioural) Open AI - PL2 (Mandatory) Results Matter -PL2 (Behavioural) Get Future Ready -PL2 (Behavioural) Stability AI - PL1 (Optional) Test Execution -PL2 (Functional) Bedrock - PL2 (Mandatory)