Cookie Crew

As a member of the Cookie Crew at our UAB store located at 1919 11th St, Birmingham AL 35205, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
 
Check out some of our content vids below to learn more:
Who We Are!
Insomnia Cookies Timeline
Core Values
 
SOME OF OUR SWEET COOKIE CREW PERKS:
·         Flexible part-time work schedules
·         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
·         Paid vacation and sick time off
·         Pet insurance for your furry loved ones
·         Interactive training & mentorship
·         Job stability with a rapidly growing and reputable company
·         Achievable growth/promotion opportunities
·         You get to work in a fun, exciting team environment
·         Employee discount and FREE COOKIES with every shift!
 
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
·         Promptly greet guests entering the store and take their orders according to procedure
·         Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
·         Give each customer a warm experience with a smile in person & over the phone
·         Bake our delicious cookies to perfection & a scoop of ice cream
·         Ensure fast, warm, and correct delivery orders are packaged and sent out
·         Handle cash and payments accurately and have no shortages or overages
·         Cleaning, sanitizing, and maintaining the bakery
 
DESIRED SKILLS & EXPERIENCE:
·         At least 6 months of experience in a customer service focused role - preferred
·         Personable, genuine, outgoing demeanor
·         Customer service focused and a willingness to exceed guest expectations
·         Great communication, organizational and math skills
·         Must be able to lift up to 40 lb boxes of product
·         Must be 18 years or older to be employed
·         Must be able to work nights, weekends and holidays
·         Legally eligible to work in the United States

Equal Employment Opportunity
Insomnia Cookies is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Reasonable Accommodation
If you require a reasonable accommodation during any part of the application or hiring process, please let us know. We are committed to providing reasonable accommodations to qualified individuals with disabilities.
Additional Information
Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.
Ready to Join the Cookie Crew?
Whether this is your first job or your next step, we're looking for people who bring great energy, take pride in their work, and love making someone's day a little sweeter.
When you join Insomnia Cookies, you'll enjoy:
Competitive hourly pay
Early Wage Access (get paid the next day!)
Flexible scheduling
Employee discount (free cookies!)
Opportunities for growth into Shift Leader and other bakery leadership roles
Many of our leaders started as Cookie Crew Members and Delivery Drivers. If you're looking for more than just a job, you'll find plenty of opportunities to grow with us.
We can’t wait to meet you!