Clothing Processing Team - Trussville

Processing Associate

Reports To:  Assistant Store Manager

Position Summary

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements

The individual must:

- Love our Lord and commit to our mission — We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

- Embody and embrace our values — Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, Excellent Execution

- Be highly organized and able to work at an efficient, high-output pace

- Have knowledge of — or a growing knowledge of — the items in their department(s)

- Be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation

- Be able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements

40 hours per week.

Travel Requirements

Zero to minimal local travel, except for once-monthly staff meetings (within 20 minutes of the store).

Position Duties

1. Excellent Customer Service

- Greet every customer and treat them with respect, optimism, and joy at all times

- Answer any and all customer questions

- Assist with any customer needs

- Escalate customer service needs to Assistant Store Managers or the Store Manager as needed

- Share the vision and mission of Vapor Ministries with customers

2. Processing

- Quickly and efficiently sort, price, and stock items in your department(s)

- Meet daily, weekly, and monthly processing goals to drive revenue generation

- Maintain a working knowledge of pricing, sales, and goals for your department(s), and work with managers to adjust as needed based on revenue trends

3. Opening/Closing

- If scheduled to open or close, perform and complete the opening/closing checklist procedures

4. Housekeeping

- Ensure a properly organized workspace during operating hours

- Close the department processing station and leave it organized, stocked, and ready for the next work day

5. Receiving

- If needed, provide backup for receiving during high-traffic/high-donation times, or assist in closing receiving during closing shifts

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.