About this role

What We Offer:

- Flexible scheduling and 401(k) matching for part-time employees!

- There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.

- Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Primary Responsibilities:

- Processing customer transactions, handling special orders, returns, and repairs through the computer.

- Answering telephones and efficiently assisting with customer questions.

- Sell merchandise in the store.

- General stocking and merchandising duties.

- Greet all customers promptly and courteously as they enter Golfdom.

- Direct customers throughout the store or to the specific area of expertise

- Give accurate and current information about the product for all inquiries.

- Increase the customer base by adding new customers to the mailing list.

- Maintain the feedback loop to buyers by filling out low inventory forms (SO forms).

- Understand the spirit of the returns policy.

- Maintain a positive and cheerful attitude and cooperate with your peers.

Merchandising and Maintenance

- Check stock daily to ensure that all products are adequately stocked and available for customers.

- All folded merchandise must be neat and well folded. Sizes should be arranged in order from smallest to largest.

- Featured merchandise should be prominently displayed in each section.

- Maintain store image by dressing in appropriate golf or professional dress.

- Maintain a clean and well-organized back stock area.

- Vacuum, sweep floors and empty all trash each day, if required.

Operations

- Report to work on time or notify in advance if absent or late

- Operate the cash register; it should be each employees goal to use the register without error and to be consistently accurate in money handling.

- Checking out anytime you must leave the building (including lunch breaks).

- Use correct procedures for processing special orders.

- Know the procedures for processing paperwork.

- Practice security measures that help prevent theft. Understand the procedures for handling shoplifters.

- Practice safety consciousness at all times.

- Be proactive in your ongoing education regarding the company, weekly reports, products, and the golf retail business.

- Set and achieve goals during each review period.

- Take advantage of the training opportunities that are offered.

Required Skills

- Maintain a positive, customer-centric attitude by listening, understanding and responding to customers needs while being committed to the Customer First philosophy.

- Communicate effectively and professionally with associates and customers.

- Thorough knowledge of processing information and merchandise via a computer and POS register system; ability to operate and use all equipment necessary to run the store.

- Read, count and write to accurately complete all documentation.

- Freely roam all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and climbing a ladder; ability to lift and/or move up to 35 pounds at any given time.

- Ability to work varied hours/days as business dictates.

If you are looking for other job opportunities, please check out our careers page: https://careers.worldwidegolfshops.com/

Who We Are:

Golfdom is part of the Worldwide Golf family—a growing, 50-year-old business with over 95 stores across more than 25 states—which includes well-renowned golf retail and e-commerce brands, including:

CA residents: Please review our California Applicant Privacy Notice HERE .

The hourly rate for this position is $16.50 - $17.50 per hour. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.