About this role
Business Office Insurance Clerk
Position: Insurance Clerk
Employment Type: Full-Time (36 hours per week)
Location: Franklin General Hospital
About Us
At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.
We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.
Position Summary
Franklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free.
The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service.
Key Responsibilities
- Pursue and follow up on unpaid insurance claims
- Communicate with insurance companies regarding claim status and reimbursements
- Review accounts for accuracy and identify billing issues
- Maintain accurate records and documentation
- Utilize computer systems and software to manage claim activity
- Collecting insurance payments from patients
- Provide professional telephone communication with insurance representatives and patients as needed
- Assist with a variety of Business Office functions and special projects
- Support team goals and departmental operations
Qualifications
- Strong computer skills required
- Excellent attention to detail and accuracy
- Professional telephone and communication skills
- Ability to work independently and as part of a team
- Strong organizational and problem-solving abilities
- Healthcare or insurance billing experience preferred
- Positive attitude and willingness to learn
Why Join Us
- Friendly and supportive team environment
- Opportunity to learn and grow within the healthcare revenue cycle
- Meaningful work supporting patient care and hospital operations
- Professional development opportunities
- Comprehensive benefits package available for eligible employees
Schedule
- Full-Time: 36 hours per week
- Four 9 hour days. Ask about the hours worked. We can adjust slightly to accomodate your life w kids, etc.
- Daytime hours
- No evenings
- No weekends
- No holidays
Benefits We Offer:
- IPERS (Iowa Public Employer Retirement System)
- Health, Dental, and Vision Insurance
- Free Term Life Insurance & Free Long-Term Disability
- Generous Paid Time Off (sick, vacation, holiday)
- FREE single membership to the Franklin Wellness Center
- Competitive wages!
Apply Today
If you're looking for a rewarding office position where you can grow your skills, work with a great team, and enjoy an excellent schedule, we encourage you to apply and join Franklin General Hospital's Business Office team!