Admissions Counselor

Admissions Counselor
Department: Admissions
Employment Type : Full-Time
Salary : $33,000-$40,000
Reports To : Senior Director of Admissions

Position Overview :
The Office of Admissions at Ferrum College is accepting applications for an Admissions Counselor. This position is responsible for recruiting first-year, transfer, and graduate students through on- and off-campus recruitment events, executing strategic recruitment travel (6-8 weeks in the fall and 2-3 weeks in the spring), reviewing admissions applications, and overseeing one or more office initiatives.
Job Functions : 
• Serves as the primary point of contact for an assigned recruitment region. This involves responding to emails, phone calls, online inquiries, and in-person questions from prospective students, their families, and high school counselors in a timely manner.
• Represents Ferrum College positively at high school visits, college fairs, on-campus recruitment events, and panel discussions to engage with prospective students and families. This includes delivering presentations on Ferrum College's academic programs, student life, and admissions process.
• Guides prospective students and their families through the admissions process, providing counseling on application procedures, competitive course selection, and potential academic programs aligned with career goals.
• Evaluates first-year, transfer, and graduate applications for an assigned recruitment region and makes admissions recommendations. This involves analyzing transcripts, understanding diverse educational systems and grading scales, following up with school counselors, and using professional judgment to ensure fair and consistent decision-making.
• Provides guidance to applicants not initially offered admission, developing alternative pathways for enrollment and supporting students through the reconsideration process.
• Utilizes Ferrum College's admissions software to manage and analyze application data, track communications, and maintain accurate records.
• Collaborates with the Director of Admissions to design and implement a strategic travel plan, identifying new markets and maximizing outreach efforts.
• Manages all aspects of recruitment travel, including scheduling visits, booking accommodations, coordinating logistics, and accurately recording event attendance and outcomes.
• Engages with prospective students through virtual platforms such as Zoom and Microsoft Teams to extend outreach and maintain accessibility.
• Oversees one or more office initiatives, which may include Counselor Outreach Programs, Regional Recruitment Events, Scholarships, or Student Recruitment Initiatives.
• Supervises student volunteers, providing mentorship, training, and performance evaluations.
• Serves on internal committees as needed, including hiring committees, process improvement groups, and other working groups as designated by office leadership.
• Performs additional duties as assigned.

Qualifications:
Required:
• Bachelor's degree. • demonstrated experience in undergraduate or graduate admissions or a related field. • Availability to work evenings and weekends as needed. • Valid driver’s license. • Ability to lift and carry up to 50 lbs with or without accommodation.
Preferred:
• Ability to work both independently and collaboratively within a team. • Excellent oral and written communication skills. • Strong organizational and analytical skills with keen attention to detail. • Effective presentation skills tailored to diverse audiences. • Customer service experience and a commitment to providing excellent support to prospective students and their families. • Ability to manage multiple priorities and meet deadlines. • Supervisory experience.

Ferrum College is an Equal Opportunity Employer.