About this role
Join our Spa team at Black Rock Oceanfront Resort!
We’re looking for a caring, skilled, and professional Spa Practitioner to join our year-round team in Ucluelet, BC. In this role, you’ll provide a range of massage and wellness treatments tailored to each guest’s needs, helping them relax and feel restored during their stay.
Our spa is part of a one-of-a-kind oceanfront setting, and we take pride in creating a warm, welcoming environment where guests feel looked after from the moment they arrive. If you have the training, a passion for guest care, and a positive, team-oriented attitude, we’d love to hear from you.
This is a great fit for people who:
- Have a Massage Certification and/or Aesthetician Certification
- Bring at least 1 year of relevant spa or wellness experience (hospitality experience is an asset)
- Are physically fit to provide spa treatments, which require standing, bending, movement, and applied pressure
- Communicate clearly and professionally in English (additional languages are a plus)
- Enjoy working in a team environment and contribute to a positive workplace
- Are highly organized and able to manage time well during busy shifts
- Are available to work weekends and holidays
Core responsibilities:
- Provide individualized massage and spa treatments that meet guest needs and expectations
- Review guest history and assess any concerns or contraindications before treatment
- Recommend spa products and treatments, and share resort information when appropriate
- Maintain a clean, organized, and fully stocked treatment space
- Follow proper equipment maintenance and safety protocols
- Handle guest interactions with professionalism, ensuring comfort and privacy at all times
- Address concerns or complaints with care, escalating to management when needed
- Assist with laundering spa linens as required
- Attend scheduled meetings, trainings, and team activities
We offer:
- Staff Discounts
- Associate rates for hotel stays
- Volunteer support opportunities
- Team enrichment events
- Financial support for relevant education opportunities
- A respectful, inclusive, and sustainability-minded workplace
Black Rock Resort resides within the Yuułuʔiłʔatḥ – Ucluelet First Nation traditional territory, of whose ancestral lands we work and play.
If you are ready to bring your spa expertise to a role that offers a beautiful coastal setting and a supportive team, we would love to hear from you.