About this role
ABOUT THE ROLE
As an Account Manager for the Polish market, you will be the strategic guardian of our most vital seller relationships, focusing on nurturing a massive ecosystem of 1,400+ active partners. In a market where our sales team is rapidly acquiring new suppliers, your mission is to serve as the long-term growth engine, ensuring every seller scales their potential through personalized support, loyalty building, and proactive commercial insights.
IN THIS ROLE, YOU WILL
- Manage a dedicated portfolio of Greek sellers, acting as their primary point of contact for growth and development.
- Proactively identify at-risk accounts and lead reactivation projects to bring churned sellers back into the Ovoko ecosystem.
- Use data from Looker and HubSpot to track seller health, identify upselling opportunities, and maintain high service quality.
Collaborate with internal stakeholders.
WHAT WE’RE LOOKING FOR
- 2-5 years in Account Management, Sales, or Customer Success within the e-commerce, marketplace, or tech startup sector.
- Fluent in Greek and strong English communication skills (both written and spoken). Polish language would be a benefit.
- A "hustler" who is eager to grow, comfortable in a fast-paced environment, and possesses a builder’s heart.
- Excellent work organization, systematic approach, ability to set and plan priorities.
- Familiarity with CRM tools (HubSpot), communication platforms (CloudTalk), and data visualization (Looker/Google Suite).
A proven track record of hitting targets, upselling, and managing complex long-term relationships.
SALARY
The offered salary range for this position is 9 500 - 12 000 PLN per month + performance based bonus system. Please keep in mind that we are also open to discuss your salary expectations based on your competencies and experience.
WHAT WE OFFER
• B2B Contract
• Learning budget for your personal and professional growth
• Employee stock option plan
• Multisport card
• Flat organizational structure and a real opportunity to shape the “big picture”
• Close collaboration with talented, ambitious and cool colleagues
• Flexible working hours with remote work opportunities