About this role
We are part of the Trust & Safety / Operations team, responsible for ensuring efficient and scalable resource planning across large-scale operations such as content moderation. Our team works closely with global business stakeholders to forecast demand, optimize resource allocation, and drive data-informed decisions that balance business growth, cost efficiency, and operational excellence.
Responsibilities
- Support demand forecasting and resource planning for large-scale operations (e.g., content safety/moderation)
- Assist in analyzing business trends, operational metrics, and resource utilization to identify optimization opportunities
- Help prepare reports, dashboards, and insights to support planning decisions
- Collaborate with cross-functional teams (e.g., regional operations, strategy, and analytics) to gather data and align on requirements
- Contribute to process improvement initiatives to enhance planning efficiency and scalability
- Provide day-to-day analytical and operational support to the team