Account Management

PT XLSMART Telecom Sejahtera TbkOn-siteFull-timeSenior, 5–8 yearsListed 3 days ago

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About this role

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.

Responsibilities

- Maintain and ensure Corporate Vision and Mission across the team

- Manage management’s expectation by achieving and meeting KPI target

- Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction

- Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships

- Manage multiple projects simultaneously while interfacing with different internal and external contact

- Strong relation with all client’s and principal’s stakeholders

Qualifications

- Minimum 5 Years experience in IT related industries or SI company

- Experience with Manufacture/Logistic/Government/Natural Resources/Financial Services

- Familiarity with sales performance metrics

- Strong negotiation, presentation and communication skills