Manager CX Insights

Habib Bank Limited (HBL)PakistanOn-siteFull-timeStaff, 8–12 yearsListed 3 days ago

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About this role

Minimum educational qualifications:

- Bachelor's degree

Minimum experience:

- 2-3 years in customer research, insights and analytics preferably in financial services sector will be a plus

Other Skills & Competence:

- Ability to gather and analyze a variety of data points (qualitative and quantitative) and pare that information down to the most important insights for the business
- High level of responsibility, ownership, and accountability
- Passion for great customer experiences
- Extreme attention to detail and great organizational skills for managing multiple tasks and project deadlines
- Strong skills in presenting insights as compelling stories via power point
- Data visualization skills with Power BI (good to have)