About this role
Minimum Educational qualification:
- Bachelor’s degree in business, Marketing, IT,Design, or related field (Master’s preferred).
Minimum experience:
- Minimum 12 years of experience in customer experience, process design, or transformation.
Other Skills & Competence:
- Demonstrated ability to apply design thinking and service design in business settings.
- Strong analytical, interpersonal, and leadership capabilities.
- Track record of leading successful transformation programs in complex environments.