Department Manager - IT Solutions Delivery, Maximo

The Department Manager for Maximo, within the Work Management Solutions Delivery group, leads and directs the team responsible for the strategy, delivery, enhancement, integration, and ongoing evolution of Con Edisons Maximo platform and related work management solutions. The position provides strategic and operational leadership for enterprise asset management and work management capabilities, ensuring alignment with business priorities, Enterprise Technology & Security (ETS) architecture, cybersecurity, data management, and company policies.

This role oversees requirements, solution design, configuration, development, testing, implementation, release management, and transition to ongoing support. The team also leads the application run function for the Maximo platform. The role works closely with Work Management business partners, field operations, asset management stakeholders, ETS leadership, architects, technology teams, vendors, and the Application Managed Services team to establish application roadmaps, manage delivery commitments, resolve significant issues, and ensure Maximo provides optimal business value throughout its lifecycle. The position also builds and develops a high-performing team while managing resources, budgets, priorities, risks, and vendor relationships.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Required Education/Experience

- Bachelor's Degree and a minimum of 8 years full-time relevant work experience or
- Master's Degree and a minimum of 6 years full-time relevant work experience

Preferred Education/Experience

- Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or Decision Sciences such as mathematics, analytics and quantitative methods and a minimum of 10 years full-time relevant work experience in leading enterprise application delivery, asset management, work management, or related technology solutions

Relevant Work Experience

- A minimum of 6 years of experience designing, developing, configuring, implementing, integrating, or supporting enterprise technologies in one or more IT domains, such as applications, data, solution architecture, infrastructure, or process change management, required
- Demonstrated experience leading enterprise application delivery or operational support for work management, enterprise asset management, field operations, or related business processes, required
- Demonstrated experience managing budgets, resources, priorities, delivery schedules, risks, and vendor relationships, required
- Experience with IBM Maximo or a comparable enterprise asset management or work management platform, required
- Demonstrated experience leading cross-functional teams through requirements, design, configuration or development, testing, implementation, and transition to ongoing support, required
- Experience with utility, field service, asset management, maintenance, work planning, scheduling, inventory, procurement, or related operational processes, required
- Experience with Maximo integrations, mobile solutions, data conversion, application upgrades, cloud or hosted solutions, and managed services, required
- Experience with IT solution or enterprise architecture, preferred
- Experience with Agile, Waterfall, Systems Development Life Cycle, or other approved technology delivery methodologies, preferred

Skills and Abilities

- Ability to inspire and develop staff
- Ability to drive multiple projects to successful completion
- Strong written and verbal communication skills
- Ability to work within tight timeframes and meet strict deadlines

Licenses and Certifications

- Driver's License Required
- Project Management Professional (PMP) Preferred
- Other: IBM Maximo certification or comparable asset management Preferred

Physical Demands

- Ability to push, pull, and lift up to 40 pounds
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Willing and able to travel within Company service territory, as needed
- Flexible and able to work off-hours as required to support deployments, resolve production problems or respond to corporate emergencies