About this role
Position Summary
The Bag Check Attendant provides secure, friendly, and efficient storage services for the guests personal belongings while delivering exceptional guest service. This role helps ensure a positive guest experience by maintaining an organized bag check area and safeguarding guests items throughout the day.
Key Responsibilities
- Greet guests in a friendly and professional manner
- Receive, tag, store, and retrieve guests bags, backpacks, and personal items accurately
- Maintain an organized and secure bag storage area
- Verify claim tickets before releasing stored items
- Answer guest questions and provide information about mountain facilities and services
- Monitor the bag check area to ensure the safety and security of store belongings
- Report lost, damaged, or suspicious items according to mountain procedures
- Follow all cash handling procedures
- Complete required training as assigned by mountain leadership
- Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
- Other duties as assigned by mountain leadership
Qualifications
Qualifications
- Strong communication and customer service skills
- Reliable transportation and regular attendance
- Ability to stay organized and multitask in a fast-paced environment
- Ability to work independently and autonomously
- Ability to work flexible schedules including weekends, nights, and holidays
- Must be eligible to work in the United States
- Successful completion of background check
Work Environment & Physical Requirements
- Ability to stand for extended periods of time and perform repetitive physical tasks
- Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
- Ability to work in busy, sometimes noisy environment
- Ability to lift up to 30 lbs
Compensation & Benefits
- Compensation: $17.50/hour
- Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)