About this role
About the Role
We are looking for a motivated, highly-organized, detail-oriented AI Quality Analyst. In this role, you will gain valuable exposure to many areas of TikTok, will work with people of all levels, collaborate on projects, and be a champion for positive change.
As an AI Quality Analyst, you will become an expert in user/creator safety queries and work closely with product operation teams to examine and evaluate the AI capabilities and accuracy through advanced AI model labeling. You will be part of a global team, assessing whether our AI SOPs and processes are effectively implemented.
You're a motivated self-starter. You achieve results with speed without sacrificing quality. You're able to be a self-starter and make your own discoveries.
Responsibilities:
- Pre-launch
- AI Model sample labeling during Development phase
- Make sure the labelling accuracy and productivity (metrics) meets the target being set
- Post-launch
- AI-bot quality checking and assurance through advanced sample labelling
- Receive ad-hoc training conducted by product team whenever needed for any specific labelling request
- Provide constructive feedback from every angle of quality control perspective towards AI SOPs, workflows, decision trees or even AI models.
- Working very closely with the product operation team to align on labelling benchmarks and finalise the results.
- Identify and address the risk, present findings to stakeholders and make data-driven recommendations for process/products, and drive solutions as potential.
- Monitor and prepare quality assurance-related metrics, data statistics, analysis and present during review meetings.
- Responsible for guiding new joiners (if any) to the team in order to achieve ramp-up targets